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About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
UX Researcher
Grade 11
Atlanta, GA
NCR is looking for an analytical individual with strong interpersonal skills to answer high-impact product and business questions through research. The role will be working closely with internal stakeholders to identify opportunities and optimize user journeys. The ideal candidate will be naturally curious and motivated to use data to improve user experience.
This individual will:
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Operationalize qualitative research insights into actionable, measurable UX goals and ensure accountability to these UX goals across the development lifecycle
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Drive impact through a range of research approaches, including internal and external review, qualitative methods (observation, contextual inquiry, interview), usability, experimentation, focus groups, and survey research.
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Work closely with other researchers, designers, and product managers to design research plans and specific studies.
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Organize and communicate findings to stakeholders in an easily understandable format.
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Collaborate with service design and analytics team members to deliver wholistic insights to decision makers.
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Work independently executing research, including data collection, data analysis, reporting and knowledge consolidation.
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Define studies and coordinate with colleagues to run multiple studies in parallel.
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Work effectively with cross-functional partners (e.g., design, hardware & software engineering, product, marketing) to ensure our research accounts for their needs and creates a complete picture of the user experience.
The ideal candidate has:
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Strong intellectual curiosity balanced with humility, drive, and teamwork.
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Comfort using a variety of technologies to research data points to discover actionable conclusions.
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Experience with a broad range of research methodologies (usability studies, interviews, site visits, surveys, customer segmentation, card sorting, unmoderated studies, etc.).
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Ability to quickly and effectively analyze data and present findings clearly to influence product design and direction.
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Passion for learning new technologies and understanding the needs of diverse users.
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The ability to communicate, track, and drive research insights with stakeholders to ensure positive impact on products in a fast-moving agile environment.
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Ability to operate at a speedy pace in research or implementation.
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An ability to break large projects into smaller pieces to meet deadlines and ability to convert ideas into testable hypotheses and/or next steps.
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
What We Do
Shaping the future for 135 years, NCR is the world’s enterprise technology leader for restaurants, retailers and banks. The #1 global POS software provider for retail and hospitality, and the #1 provider of multi-vendor ATM software, we create software, hardware and services that run the enterprise from back office to the front end and everything in between for our clients.
