Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans.
As a UX Design Intern at Roadie, you’ll work with the UX team to create impactful features and experiences for our innovative software solutions. The ideal candidate should be enthusiastic about working in a fast-paced environment where they can develop their technical, problem-solving, and interpersonal skills, laying the foundation for a career in User Experience.
What You’ll Do
- Sharpen your UX design and research skills while supporting the development of our team and processes
- Support user research activities, including surveys, interviews, and usability testing
- Collaborate with Product, Engineering, and other stakeholders
- Guide the design process from research, early concepts, and wireframes to high-fidelity designs and development hand-off
- Ship actual software and enjoy seeing your work in the hands of our users
What You Bring
- An inherent curiosity and passion for solving customer problems
- Currently working towards or recently graduated with a degree in HCI, CS, ID, or a related field
- A passion for turning complex problems into simple and engaging solutions
- Competence in Figma and other relevant design tools
- A desire to continuously grow your abilities through feedback and collaboration
- Excellent communication skills and ability to articulate design concepts and ideas effectively
What We Do
Roadie is the nation’s first “on the way” crowdsourced delivery platform. Roadie works with consumers, small businesses and big global brands across virtually every industry to provide a faster, cheaper, more scalable solution for scheduled, same-day and urgent delivery. With more than 200,000 active drivers nationwide, Roadie reaches more than 11,000 cities and 20,000 zip codes – the largest local same-day delivery footprint in the nation.
