User Support Services Non-Technical Intern

Sorry, this job was removed at 03:33 p.m. (CST) on Thursday, Feb 27, 2025
Be an Early Applicant
Hiring Remotely in US
Remote
39K-71K Annually
Information Technology • Software
The Role

NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.  

Job Summary:

Leidos is seeking an intern to support User Support Services as part of the Seat Services team. The candidate will assist with the organization and management of awarded positions to bring about the successful completion of SMIT – User Support Services goals and objectives. Duties may include ensuring that all programs run within scope, time, and budget constraints. Candidate must be able to work independently as well as with a team.  The Project manager will be responsible for reviewing the customers’ schedule from initiation to completion.  To include but not limited to, data submission, schedule planning, and coordinating with cross-functional teams.  The role requires a motivated self-starter who is willing to learn and be flexible with customer’s requirements, and can execute and deliver projects on time.

Primary Responsibilities

  • Interface with CLIN Project Manager, Data Analysts, and Staging teams for all required deliverables of seat delivery (computer refresh)
  • Monitor project objectives, milestones, and deliverables through completion
  • Review newly submitted customer data for accuracy, identify key players (CTR, ACTR) and execute requirements
  • Ability to provide quick project statuses and escalate customer issues to leadership

Basic Qualifications

  • US Citizen
  • Ability to obtain and maintain a DoD Secret Clearance
  • Currently enrolled in a bachelor’s degree program at the junior/senior level
  • Excellent customer service skills
  • Excellent oral and written communication skills
  • Organized and detail-oriented

Preferred Qualifications

  • Self-motivated/ self-directing
  • Strong collaboration, prioritization, and adaptability skills required
  • Ability to manage and prioritize own work
  • Analytical thinking; thinking out of the box
  • Ability to effectively communicate with all organizational levels (SME to Senior Management)
  • Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)

Original Posting Date:2025-02-12

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $39,000.00 - $70,500.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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The Company
Alexandria, VA
27,104 Employees
On-site Workplace

What We Do

We Are Leidos

For 50 years we have been tackling some of the biggest problems that face our nation and our world.

OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.

Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.

Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.

Your most important work is ahead.

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