US HRBP Generalist

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers. 

RingSense AI is RingCentral’s proprietary AI solution. It’s designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.

This is where you and your skills come in. We’re currently looking for a US HRBP Generalist

We are hiring for a US HRBP Generalist to support US based employees and managers.

• Partnership with Line Management. Under the guidance of a US based HRBP Director consults with line management, providing HR guidance when appropriate. Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions, etc.)

• Analytics and Reports. Analyzes trends and metrics in partnership with the HR group to develop HR solutions, programs, and policies.

• US Legal and Compliance. Familiarity of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. 

• Data Audits. In partnership with HRIS and Compensation teams reviews and aligns HRIS records on organization updates or changes, consistently auditing information to ensure it is up to date and accurate.

• Performance Management Processes. Provide support and guidance to employees and people managers, and help ensure managers are timely with their performance management submissions; coordinate and conduct calibration meetings, including record keeping and tracking of employee performance status.

• Project Management. Manage  HR projects related to org dev, HR programs, etc. 

• Collaborates cross functionally. Works with People Operations, US HRBP, Legal and compliance on HR processes such as relocation/mobility movements and immigration approvals, exit interviews, etc.

• Other responsibilities: Perform administrative or non-administrative duties and responsibilities assigned by any of the Companyʼs representatives from time to time through direct written order or verbal assignment.

To succeed in this role you must have the following:

• At least 3-5 years of relevant working experience, with HR Business partnering and  HR generalist background, and organizational development expertise

• Experience supporting US based business leaders and employees, and good understanding of US

• employment law

• Familiarity with compensation, organizational development, and payroll processes as well as HR Systems (Workday).

• Candidates must possess at least a Bachelor's/College Degree, Post Graduate Diploma/Master's Degree, any field.

Desired Qualifications:

• Communication skills. Can communicate effectively with clients and stakeholders.

• Tools Experience. Familiarity with HR Systems including Workday and any relevant tools

• Headcount experience. Experience in supporting at least 500 FTEs is a must.

• Shift. Willing to work on night shift

• Work set-up. Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas

What we offer: 

• Comprehensive HMO package (medical and dental)

• Paid time off and paid sick leave

• Quarterly Performance Bonus

• Employee Assistance and Wellness Programs

RingCentralʼs Talent Management team recruits, supports, and rewards the talented people who are reimagining the world of communications. Youʼll be part of a team that partners with business-unit leaders and provides world-class HR support. The Talent Management team also refines and improves our Total Rewards program—an innovative, holistic package of benefits that provides RingCentral employees with the tools, resources, and environment they need to grow their careers and do the best work of their lives.

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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