Unified Communications Engineer

Unified Communications Engineer

Job Category: Engineering

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:

CACI is looking for a qualified Unified Communications Engineer to support our intelligence customer by tailoring cuttingedge solutions to the unique requirements of our clients. Our work depends on TS/SCI cleared Unified Engineer joining our team to support our intelligence customer in St. Louis, MO As a Unified Communications Engineer.

You will:

Designs and defines system architecture for new or existing computer systems. Coordinates system developmen include design, modeling, security, integration, and formal tes Contributes to completion of specific engineering programs and proj Develops solutions to a variety of complex engineering proble Perform complex systems design, development, and integration from the start of a systems life cycle to the e Oversees complex infrastructure including installing, configuring, testing, and maintaining operating systems, app software, and system management too Performs complex systems modeling, simulation, and analyze Performs continual maintenance and provides complex solutions for security, backup, and redundancy prob Prepares and maintains documentation for processes and procedures related to engineering project Maintains current knowledge of rapidly changing technology May coach and provide guidance to less-experienced professionals May serve as a team or task lead

Responsibilities:

Collaborate with customer management staff and GDIT management to coordinate and implement system level changes and activities, demonstrating the ability to make rational and objective judgments based on facts, info company procedures.

Support Tier 2 and 3 operations by assessing severity, prioritizing tasks, and considering risks and alternatives.

Take ownership of support issues and work towards successful resolution with customer.

Provide technical assistance and support as a core member of the engineering team, actively participating in non-standard voice operations and collaboration to Oversee the daily operations of approximately 18500 customer phones across multiple systems, ensuring efficient reliable performance.

Manage projects related to the deployment of new collaboration tools like Microsoft Teams, Telephony infrastructure including Cisco Unified Communications Manager, Cisco Unity Connection, Cisco IM&Presence, Cisco Agent Desktop Cisco Unified Contact Center, Cisco Meeting Server (CMS), Cisco TelePresence Management Suite (TMS), Cisco Jab VoIP endpoint deployment, and ongoing upgrades and improvements to existing system.

Qualifications:

Strong understanding of Unified Communications design, requirements, and functions.

Expert-level technical proficiency in Unified Communications system administration.

Experience with various collaboration tools such as Cisco Jabber and/or Microsoft Teams,

Call Manager 12.5 or higher with expert-level proficiency in utilizing Bulk Administration Templates and Coordinate with source data custodians to understand the data required for specific requirement

Expert-level proficiency in MS Excel and other data manipulation tools to logically sort, reference, analyze, and correct data from multiple non-standard source

Develop and execute detailed Standard Operating Procedures (SOPs) and documentation in the areas of U Communications Engineering

Conduct integration proof of concept testing as require

Provide weekly status reports to managers and stakeholders.

Strong expertise in WAN network facilities and protocols

Demonstrated attention to detail and a logical approach to manipulating large data

Excellent interpersonal, oral, and written communication skills

Education/Equivalent:

Bachelor's Degree in Computer Science, Engineering, or a related technical discipline, or an equivalent combination education, technical training, or work/military experience

Experience: 5+ years of related systems engineering experience in Unified Communications.

This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$74,600-$156,700

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.