Transfer Agency Admin II

The Registered Funds team of UMB works with clients to provide accounting, tax, audit, and administrative services for mutual funds and collective trusts.

The Transfer Agency team primarily handles the day to day contact for Fund Services’ clients. They manage and organize client launches, conversions, deconversions, and liquidations. This team has a deep understanding of products and how they work within a Transfer Agency  

As the Transfer Agency Admin II, you will oversee the delivery of Transfer Agency services for designated clients, including boarding, reporting, billing and issue resolution. You will also work closely with Client Services to fulfill strategic needs and align potential UMB Fund Service product offerings. 

How you will spend your time:

• Participate in Sales meetings with prospective clients and assist in the development of the service offerings for the Transfer Agent
• Responsible for more complex products or larger relationships
• Acts as initial point of contact for transfer agency clients
• Analyze, research, and respond to internal and external client inquiries
• Display strong consultative skills by representing TA interests on all client on boarding calls/conversion information, fund events, and client events to ensure successful launches
• Oversee projects, assuring projects are executed according to established deadlines and communicated to clients on a timely basis
• Coordinate regulatory and non-regulatory mailings including outside vendor relationships ensuring deadlines are met
• Produce daily, monthly, and quarterly shareholder statistics and performance reports
• Compile/review monthly billing data for clients and provide to Financial Management
• Complete broker dealer questionnaires
• Acts as liaison to TA associates, TA Managers, and Client Service Team to assure delivery of highest possible services to the client and the client's investors

We’re excited to talk with you if:

• You possess a Bachelor's Degree
• You have at least three years of progressively responsible client interface experience with emphasis on relationship management in the transfer agency, mutual fund or financial services industry

Compensation Range:

$49,510.00 - $95,170.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [email protected] to let us know the nature of your request.

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