Total Rewards Specialist

About AlayaCare:  

At AlayaCare, we’re revolutionizing the way that home healthcare is delivered. Our leading cloud-based software allows our customers around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 550+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home healthcare software solutions as we empower providers to deliver better health outcomes to their patients and clients. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.  

About the role:  

The Total Rewards Analyst is responsible for the day-to-day administration of our benefits programs across Canada and the United States. You will work closely with the Total Rewards Manager to review and enhance existing benefits plans ensuring compliance with relevant laws, cost-effectiveness, competitiveness and employee satisfaction. Additionally you will provide compensation support, through conducting job evaluations to ensure competitive and equitable salary structures and salary survey submissions. 

A day in the life:      

• Manage and administer the company's benefits programs (Canada & USA), including health, dental, vision, life and disability insurance, global wellness programs and other company-provided benefits
• Maintain plan documents and FAQs to ensure they are accurate and up to date
• Ensure the accuracy of all benefits enrolments, information and records in the HRIS/vendor platform including supporting documentation
• Respond to employee benefits inquiries
• Ensure compliance of benefits programs with applicable government regulations in Canada and US including completion of filings, notice issuances, reporting, etc
• With support from the Manager, Total Rewards and Systems, manage the US annual enrollment process and other benefits enrollment periods, including coordinating communication materials and assisting with employee inquiries
• Conduct benefits utilization analysis and make recommendations to improve the overall effectiveness and competitiveness of the company's benefits offerings. Monitor benefits trends and best practices to ensure the company's benefits programs remain competitive and compliant with all applicable laws and regulations
• Support the development and delivery of employee education programs and communications related to benefits
• Responsible for on-boarding of new hires including delivery of benefits information sessions
• Ensure benefit’s standard operating procedures are up to date
• Conduct job evaluations to support the job Assist with other People & Culture projects and duties as assigned
• Provide support in job evaluations, completion of salary surveys and analyzing job market trends to ensure competitive and equitable compensation practices
• Assist in the development and implementation of compensation policies and structures
• Utilize AI tools and technologies to streamline benefits administration processes, increase efficiency, and enhance decision-making capabilities
• Support with other P&C projects and duties as assigned

What you bring to the team:   

• Bachelor's Degree in Human Resources, Business Admin, or another related field
• 2+ years of experience in HR with 1 year of experience in compensation
• Strong knowledge of both Canada and US Benefits
• Knowledge of general HR policies and procedures
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills, with the ability to communicate effectively with employees at all levels of the organization.
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office and experience with HRIS or other HR systems (we use BambooHR and CultureAmp).
• Ability to maintain confidentiality and handle sensitive employee information.
• CEBS or CHRP certification is an asset
• Bilingual (French/English) is an asset

Location and travel requirements:  

AlayaCare supports a flexible hybrid working model, expecting that our employees have a regular in-office presence at their closest office location while offering flexibility for some remote work. Our team encourages in-person collaboration and with this, the preferred candidate location for this position would be within the Greater Toronto Area. 

What Makes AlayaCare a Great Place to Work: 

• Our products have a positive impact on the lives of countless care workers and care recipients 
• Our company has been recognized by the Globe and Mail as one of Canada’s Top Growing Companies and as a recipient of Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit and bold innovation 
• Equity in a well-funded, high-growth company 
• Hybrid working models with beautiful and creative office spaces to enjoy in prime locations 
• Virtual and onsite social events for employees centered around collaboration, learning, and fun, including DEIBA committee events, volunteer events, fireside chats, catered team lunches, celebrations, and team building activities 
• Comprehensive group benefits program, including telemedicine 
• Employee expense program for health, wellness, lifestyle, professional development and productivity-related expenses 
• Parental leave top-up program 
• Flexible vacation policy 
• Company Wellness Day program for extra time to unwind 
• Paid Volunteer Time off Program 
• Career growth and learning and development opportunities 
• An entrepreneurial culture of transparency, collaboration, and innovation 
• Access to our employee perk program for discounts at various participating vendors 

If this sounds like the perfect job for you, apply today. As well as joining a great culture and a market-leading company, you will be part of a team making a positive difference in the post-acute care market. If this isn’t the job for you, you may know someone who is a perfect fit. Please feel free to share this opportunity.  

If you want to explore AlayaCare further, please visit our website www.alayacare.com.  

Better outcomes, better belonging   

Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.    

Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.    

If you require accommodation as part of the recruitment and selection process, please reach out to [email protected]. Please note, we do not accept unsolicited headhunter or agency resumes.