Territory Account Manager

Posted 2 Days Ago
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Portland, ME
Senior level
Information Technology • Internet of Things • Software • Virtual Reality
We Are Innovators. We Are Creators. We Are PTC.
The Role
The Territory Account Manager at PTC is responsible for diagnosing customer needs, recommending products, and growing the Kepware business. They work with various teams to provide excellent customer service, identify opportunities, and close deals. The role requires maintaining high-level customer service, closing enterprise-level deals, strategic thinking, and self-motivation.
Summary Generated by Built In

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.

Territory Account Manager, Kepware

Location: Portland, ME

The Territory Account Manager is responsible for working with new and existing customers to help diagnose customer needs and recommend the appropriate Kepware products to meet those needs. Ensuring a high level of customer service, while having a deep understanding of the vertical markets we operate in, in order to identify further opportunities and grow the Kepware business.

The Territory Account Manager will be a member of the Kepware Direct Sales team. They will be working alongside our Partners, Other PTC Product Sellers, Orders Management, Accounts Receivable, Marketing and others to provide a great level of customer service, as well as help the company continue to grow and innovate based on market needs.

You will be responsible for managing the territory and identifying the appropriate accounts that would benefit from Enterprise Connectivity based on different criteria. Once identified it will be your responsibility to position and close the opportunity in a timely fashion. Responsibilities include utilizing PTC’s CRM to quote, and track opportunities until closing. The Territory Account Manager will also work with PM to help determine future enhancements based on customer requests. As well as work with Marketing to help develop targeted approaches to continually drive new business.

Skills and knowledge:

  • Demonstrated ability to continuously maintain a high-level of customer service while hitting quota
  • Track record of closing enterprise level, 6 figure deal sizes
  • The ability to use strategic knowledge to work your way “up” / identify further opportunity within an organization to ensure optimal business retention and appropriate closing practices.
  • Self-motivated to dive deeper when necessary without the need of direction from higher management.

Basic Qualifications

  • Bachelor's degree in technical or business program, or otherwise equivalent experience
  • 5+ years experience in enterprise sales. (Within the technology industry preferred)
  • Excellent written and verbal communication skills

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity and Affirmative Action Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic identity, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

The Company
HQ: Boston, MA
7,347 Employees
On-site Workplace
Year Founded: 1985

What We Do

PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.

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