Temporary Human Resources Global Services Specialist

Job Details:

Job Description: 

We are seeking a diligent and analytical HR Supplier Payments Controls Specialist to join our Human Resources team.

The Human Resources Global Services Specialist will be responsible for the following:

• Provide comprehensive HR support and services to our global workforce mobility.

• Advises and fosters a global understanding of broad human resources principles, policies, procedures and systems across all Intel employees in service of the development and maintenance of a positive working environment across the enterprise.

• Contributes to and often drives strategic decision making to execute specific human resources business processes within the scope of the area of Human Resources Global Services (HRGS) and works closely with other members of the organization in day-today operations and in identifying ways in which HRGS can improve process and customer experience while interacting with an end-to-end mindset and global environment.

• Builds a deep understanding of customer organizations, their strategic drivers, current pain points and future needs through gathering and analyzing data from multiple sources.

• Leads root cause analysis, containment, recommendations, and resolution of quality issues and executes complex human resources data transactions.

• Monitors and follows up proactively with manager on any changes to volume, complexity, cadence etc. and provides an excellent service quality adhering to goals and standards defined by the region.

• Responsible for the research, audit, reconciliation and payment approvals of supplier and employee payments related to the Global Workforce Mobility Programs.

• Utilizes forensic audit/exception analysis techniques, systems and reporting to determine if controls are bypassed or are ineffective and to detect instances of missed payments, fraud, illegal financial activity or Code of Conduct violations.

• Manages the relationship and engagement with/between suppliers and internal business partners and supports the resolution of complex issues related to the processes and systems.

• Develops and maintains Desktop Procedures (DTPs) in line with operational delivery.

• Supports Business Continuity Plan requirements and drills and Merge and Acquisitions as applicable.

• Supports/leads quality initiatives such as Business Process Management and Quality root cause analysis (A3). Develops and maintains DTPs in line with operational delivery.

• Supports Global GWM Program initiatives.

The ideal candidate will have the following behavioral traits:

• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and cultures.

• Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines.

• Ability to handle sensitive and confidential information with discretion.

• Creative and critical thinker.

• Strong customer orientation.

• Excellent attention to detail and accuracy.

• Structured problem solving and root cause analysis skills.

Please note that this position is temporary and will be for a duration of 6 months.

Qualifications:

Minimum qualifications are required to be initially considered for this position.
Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Minimum Qualifications:

• Bachelor's degree in business administration, finance, human resources, Industrial Engineer or a related field.

• Minimum of 3 years of relevant experience.

• Intermediate to Advance English level, verbal and written.

Preferred Qualifications:

• Experience in supplier payments and handling global suppliers.

• Experience developing RPA/RDA solutions.

• Experience with Accounts Payable and or Accounting.

• Project Management knowledge.

• Power BI experience.

Job Type:Intel Contract Employee

Shift:Shift 1 (Costa Rica)

Primary Location: Costa Rica, San Jose

Additional Locations:

Business group:Intel's Human Resources group is responsible for hiring, developing and retaining the best and brightest employees while continuing to strengthen the company's culture and values. Intel Human Resources provides first-rate, cost-effective services and support to employees worldwide and is dedicated to advancing Intel's business goals.

Posting Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Position of TrustN/A

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.