Telecom Provisioning, AVP

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Job Summary:

The Telecommunications Provisioning Associate Vice President will support the day-to-day billing, provisioning, and coordination of change for telecommunication circuits and systems supporting voice, data, collaboration, and network infrastructure. We are seeking a highly motivated and detail-oriented individual whose day-to-day work will include the ordering and coordination of new telecom circuits throughout the provisioning life cycle. This role will also entail a Telecom Expense Management component in which the successful candidate will be responsible for managing and optimizing telecom expenses, ensuring cost efficiency, and providing consistent customer service experience that exceeds expectations. As part of the provisioning of services and technologies this role will be required to work closely with telecom carriers and internal technology and business units. The position will work collaboratively with other teams to ensure circuits are budgeted and delivered both timely and accurately. The individual will understand budget forecasting as well as telecom related technologies. The individual will conduct project planning, cost analysis and vendor comparisons when researching new solutions. Will work with external third parties and service providers to both implement and support telecom circuits and technologies. This individual will promote and provide support involving frequent exercise of independent judgment, initiative, and diplomacy.

What You will do:

• Implement identified strategic needs within the telecommunications arena and work with business units and larger organizations to ensure appropriate design and delivery.
• Work closely with finance and business partners to assist in the development of requirements, business cases and cost estimates for technology and telecom circuit implementations.
• Identify and implement cost-saving opportunities through effective expense management and vendor negotiations.
• Work with leadership and architecture teams to implement new technologies and collaborate on network initiatives and cloud platform solutions connectivity.
• Assist in operational and strategic planning processes and provide exceptional customer service and support to internal stakeholders.
• Provide ownership of orders for services.
• Responsible for placing and managing orders, following as well as improving provisioning and finance processes, properly documenting.
• Proactively meets with vendors to develop and implement best practices and ensures provisioning and billing deliverables are being met.
• Partner with cross functional teams on strategic initiatives and improvements.
• Manage telecom inventory as well as ensure timely payment of invoices within the Telecommunication Expense Management service.
• Collect, analyze, and interpret information to assess and define service areas, including the preparation of clear and concise documentation to support conclusions and findings.
• Maintain technical and business knowledge of industry directions and trends.
• Drives the adoption of (and commitment towards) improvements in service.
• Collaborate within a team of highly skilled individuals, help drive team engage and excellence, timely execute on initiatives and deliverables.

What You Are Good At:

• Dynamically contribute energy and enthusiasm to daily tasks, to interactions, and to the overall environment.
• Demonstrating an unparalleled work ethic by producing complete, polished deliverables with a persistent mission-focused, confidently asks “Why?” as often as necessary to get to the root of the matter.
• Respect others’ opinions, beliefs, and culture by listening to ideas, sharing thoughts, and working independently and together to contribute insights to the leaders.
• Forthright by speaking with conviction, pushes back based on understanding, and respectfully
• Inquisitively seeks deeper explanations of how things work, not the surface-level description, but goes beyond gaining knowledge.
• Shows up ready to think, always prepared to get on with the day’s assignments by contributing analytical insights that meet time-sensitive, reasonable requests.
• Acting honorably by knowing what’s right, what’s appropriate and acting accordingly.

Qualifications:

• 3+ years of relevant experience with a bachelor’s degree or 6+ years of equivalent relevant professional experience.
• 6+ years of telecom circuit provisioning, implementation, and financial management.
• Project management experience.
• 3+ years of working with a Telecom Expense Management toolset.
• Telecommunication network experience with an understanding of network transport technologies (MPLS, Access Mechanisms, PSTN, etc.)
• Excellent organizational and interpersonal skills as well as problem solving, negotiation and follow-up skills; strong calendar management. Proactive and a self-starter.
• Ability to organize and coordinate multiple activities with successful results
• Excellent verbal and written communications skills.

Preferred Requirements:

• Knowledge of facilities management including Building construction milestones, electrical readiness, telecommunication trenching / route engineering and alarm panel telecommunication requirements
• Experience working in an outsourced environment, the ability to drive designs and operational expectations thru contractual relationships

Education

Bachelor's degree in Computer Science or a closely-related discipline, or an equivalent combination of formal education and experience

The typical base pay range for this role is between $100K - $134K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.                                            

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.