Country
Romania
Job Family
Operations
Our Mission
YouGov is a global research data, and analytics group. Our mission is to offer unparalleled insight into what the world really thinks and does. With operations in the US, the Americas, Europe, the Middle East, India and Asia Pacific, we have one of the world’s largest research networks.
Job Description
The main objective is to fulfill the operational tasks related to creating and updating the internal apps for the questionnaire applicable for the respondents in our databases.
As Technical Support Specialist you will have following key accountabilities:
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You monitor preNABS internal processes and ticketing solutions.
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You create local applications, software, and providing support and implementation of new features on existing applications.
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You document / comment the written code, you rewrite and improve existing code pieces and you will improve the style of coding.
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You execute operational tasks, quality assurance of data entry and production data.
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You fulfill the role of buddy for new employees within the team; you have the teaching skills to train if needed.
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Scripting dialogs for ScanPlus and YouGov Shopper app (MyScan, OOH, YouScan, Smoker…)
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Displays keen interest in new software developments, deploying these within deliverables as appropriate
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Porthos maintenances
Now that we've introduced you to the position as Technical Support Senior Specialist, what skills, qualifications and experience should you have?
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You have the basic programming skills and knowledge related to object-oriented design, algorithm of data structures and thinking.
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You have minimum experience with SQL databases (Knowledge of non-SQL databases is a plus).
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You have working knowledge with software versions (preferably Git).
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Experience with Atlassian tools has an advantage: ticketing system Jira, Confluence
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You have a good command of English both spoken and written - English is the language of official communication when working on / resolving tickets as well as when writing documentation on software or processes.
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You are team player, communication skills and teamwork are the key. We appreciate and encourage proactivity, creativity, problem solving skills and the ability to find customized solutions according to team needs.
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You demonstrate that you are curious person and you have a proactive approach to learning at work.
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You demonstrate the desire to stay on top with technology trends, and the latest and the most efficient best-practice methodologies of the technologies used.
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You have 1-2 years experience in either Data Processing
Benefits:
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Exciting work environment that brings people together – our office is located @ Pipera, near subway, with great fitout - flexible working schedule (2-3 days per week working from home)
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Initial and ongoing trainings to support your development
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Opportunities for personal and professional growth
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Food vouchers & Private medical subscription
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Sponsored Gym Membership (7Card)
And much more...!
All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.
Company Description and Culture
YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
Data Privacy
To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy
Top Skills
What We Do
Growth from Knowledge.
For over 89 years, we have earned the trust of our clients around the world by solving critical questions in their decision-making process.
We fuel their growth by providing a complete understanding of their consumers’ buying behavior, and the dynamics impacting their markets, brands and media trends.
In 2023, GfK combined with NIQ, bringing together two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights - delivered with advanced analytics through state-of-the-art platforms - GfK drives “Growth from Knowledge”.
For more information, visit GfK.com.
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