Leidos Defense Systems Uncrewed Systems Integration and Test Team at Leidos currently has openings for Technical Support Engineers to support critical UAS systems. This is an exciting opportunity to join an established team of engineers to help DoD Uncrewed Systems support the warfighter.
Primary Responsibilities
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As a Technical Support Engineer, you’ll be an integral part of a dynamic engineering team that provides 24/7 support to the warfighter for critical mission systems. In this role, you’ll be trained in these critical mission systems to support the support desk role. Your expertise will help support the warfighter in the field, as you provide help desk duties for these mission critical systems.
Provide 24/7 support desk position, providing Level 1-3 remote support.
Basic Qualifications
Bachelor’s degree in a STEM field with 2 years of recent relevant experience. In lieu of a degree, candidates must possess a minimum of 6 years of recent relevant experience will be considered.
Must have system expertise to include:
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Configuration support for the end user.
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Remote software troubleshooting with end user.
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Remote network troubleshooting with end user.
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Software testing for development team.
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Experience with support tools and process refinement.
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Documentation of issues, resolutions, and knowledge base articles.
Must be willing to:
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Travel Up to 10%
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Rotating shift schedules with 8–12-hour shifts, night shifts, and weekend shifts.
Must be a U.S. citizen possess and maintain a Final Secret Clearance or be able to obtain and maintain a Final Secret Clearance.
Must be a resident of Huntsville, Alabama or be willing to relocate to the Huntsville, Alabama area.
Preferred Qualifications
Experience and demonstrated skills in the following support this position:
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Ability to acquire IAT Level II Certification.
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Experience as system administrator.
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Experience in a service desk environment to include using ticketing system to track issues and issue resolution.
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Strong attention to detail.
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Strong experience with troubleshooting independently.
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RedHat or other Linux distro experience.
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Experience with TCP/IP networks.
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Knowledge of scripting languages such as Python, Bash, or PowerShell.
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Strong documentation skills.
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Strong communication skills.
Original Posting Date:2024-11-21
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $55,250.00 - $99,875.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Top Skills
What We Do
We Are Leidos
For 50 years we have been tackling some of the biggest problems that face our nation and our world.
OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.
Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.
Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.
Your most important work is ahead.
