Technical Specialist

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job TitleTechnical Specialist
Location(s)AZ (Gaithersburg) - Customer Site MD

Job Responsibilities

Procurement Support:

• Collaborate with procurement teams to determine the appropriate level of maintenance contract entitlement for scientific instruments.

• Assess equipment type, utilization rates, contingency plans, and breakdown history to recommend the most suitable contract tier, ranging from no contract to fully comprehensive service agreements.

• Engage with the scientific community to ensure contract recommendations align with operational needs and risk tolerance, using data-driven analysis to demonstrate value.

• Drive cultural change within the scientific community, winning buy-in for cost-saving and sustainable service strategies.

Service Strategy Analysis:

• Perform "manage-to-maintain" analyses to determine which equipment should have contracts with external service providers (managed service) versus which can be maintained in-house (self-maintained service).

• Evaluate technical requirements for in-house maintenance, factoring in the complexity of instruments, mechanical and electrical engineering demands, and available resources.

• Develop and document decision-making frameworks to guide future service strategy decisions.

Data-Driven Decision Making:

• Utilize historical data and industry knowledge to forecast equipment maintenance needs and inform service-level decisions.

• Create and present analytical models and reports to justify service-level recommendations.

• Partner with operations teams to continuously refine and validate service strategies based on real-world performance.

Stakeholder Engagement:

• Act as a technical liaison between operations, procurement, and the scientific community to balance operational risk and budget constraints.

• Build trust and credibility with scientific users to advocate for optimal service solutions.

• Lead discussions with end users to address concerns and demonstrate the impact of service-

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time. Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment is a requirement for all roles.

Critical Skills:

• Strong understanding of laboratory equipment maintenance, including mechanical and electrical systems.

• Familiarity with service contract tiers for scientific instruments and experience assessing service needs.

• Excellent analytical skills, with the ability to evaluate complex datasets and present actionable insights.

• Proven ability to influence stakeholders and drive cultural change in risk-averse environments.

• Exceptional communication and interpersonal skills to engage with diverse teams, including scientists, engineers, and procurement specialists.

• Demonstrated ability to lead cross-functional projects and drive consensus among diverse teams.

Basic Qualifications:

• Bachelor's degree in Engineering (Mechanical, Electrical, or related field) or equivalent technical experience.

• 5+ years of industry experience working in laboratory environments serving laboratory equipment is highly desirable

Working Environment:

• Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory. 

• Job pace may be fast and job completion demands may be high. 

• Employee may be required to handle hazardous waste according to local, state, and federal regulations.  Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste. 

• Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals.

• May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment.

The annual compensation range for this full-time position is $65,000.00 to $80,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.