Technical Program Manager

Career Growth, Flexibility and Collaboration!

Entrust is an innovative leader in identity-centric security solutions, providing an integrated platform of scalable, AI-enabled security offerings. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!!

The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

At Entrust, we put identity at the heart of digital-first experiences. Our SaaS remote identity verification solution provides an AI-powered platform for various industries to meet regulatory needs, combat sophisticated fraud, and enable seamless onboarding and access throughout the customer lifecycle.

As a Technical Program Manager (TPM), you will be at the core of our cross-functional efforts, ensuring that our products are well-positioned in the market and meet all necessary requirements. This role involves working on complex, multi-disciplinary programs from inception and discovery to execution and go-to-market.

You will use your technical expertise and organizational skills to support a core team of experts in developing new product features and coordinating engineering efforts. You’ll collaborate with Product Managers to find the best route to success and ensure that engineering, applied science, sales, marketing, user research, legal, and other functions are aware of dependencies and proactively work on resolving them. You’ll represent the team’s efforts by driving internal and external communication to ensure progress is transparent and visible at the right levels and surface risks early.

Responsibilities:

• Own the delivery of programs of work.

• Assemble and organize a cross-functional core team.

• Create and maintain a program plan and roadmap.

• Drive initiative-level and quarterly planning.

• Set up and measure KPIs.

• Ensure the core team is in sync, stakeholders are well-informed, and decisions are made promptly.

• Proactively manage dependencies with other functions.

• Ensure risks and blockers are identified, tracked, communicated, and resolved swiftly.

• Improve internal processes and tools, introducing industry best practices.

• Facilitate communications, such as internal newsletters, to ensure visibility of your initiatives and your team’s results.

Essential Skills and Experience:

• 2-5 years of experience in technical project management or program management, with proven success from ideation to launching in various contexts.

• Ability to craft compelling messages tailored to specific audiences, blending technical acumen with simple, everyday language to deliver memorable and useful stories.

• Comfortable discussing technical matters with business people and business matters with technical people, expressing complex concepts in plain language to reach broader audiences.

• Experience with agile methodologies and SDLC.

Desirable Experiences:

• Previous experience working in a regulated environment such as financial institutions is a strong plus.

• Previous experience developing SDKs and/or SaaS products is a strong plus.

No need to tick every single box to qualify! We're eagerly awaiting a diverse array of applicants.

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For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact [email protected].

Recruiter:

James Beck

[email protected]