Technical Business Analyst - FLEX/CONTRACT

Toshiba Global Commerce Solutions is seeking a Technical Business Analyst that will focus on analyzing client business needs, advocating for the product, and translating requirements into clear documentation. You'll manage the client's backlog, prioritize features, and build strong relationships with both clients and the project team. Additionally, you'll support development, review test cases, and manage scope changes throughout the project.

Responsibilities:

• Analyze client business requirements to determine the best approach to meeting the client's needs (e.g., existing functionality, new feature).
• Advocate for product as appropriate for the given project and guide customers in their decision making. 
• Conduct interviews and surveys with clients to gather an understanding of the what and why behind their business needs.
• Analyze and document moderately complex requirements and translate client requirements into product requirements.
• Create and maintain requirements documentation that clearly and accurately conveys what is changing and why, with both client and product perspectives.
• Learn Toshiba systems and become a system SME.
• Manage a client's Backlog as a lead project BA with an understanding of the Gaps and understands the priority and milestones to which features are needed.
• Build a strong relationship and is seen as a trusted advisor to the client and the project team.
• Research client questions regarding functionality by using test systems, reading documentation or reaching out to SMEs as needed to get required answers.
• Support the development team during the build phase.
• Review and approve test cases and scenarios and help with the execution of testing to ensure that solutions meet business requirements.
• Manage scope by identifying and calling out scope changes and can have scope conversations with the client.
• Up to 25% travel

Requirements:

• 5+ years - Experience as a Technical Business Analyst   
• Experience with software development teams and projects.
• Excellent communication skills, both written and verbal.
• Good analytic and logical problem-solving skills.
• Strong collaborative and teamwork-oriented skills.
• Experience in Agile development methodologies.
• Experience in creating product documentation.
• Retail knowledge
• Fluent English Language Speaking, Written Skills.

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

EEO:
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation
DIVERSITY, EQUITY & INCLUSION:
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.