Technical Administrator

Job Location: Alexandria, VA 

Type: Full time, Mon-Fri 

Salary: $65,000-$75,000 

Start Date: Immediately 

Clearance Required: None 

Job Summary 

We are seeking a highly skilled and experienced technical administrator to join our team. The ideal candidate will be capable of managing hardware and software inventory as well as the deployment of local machines and mobile devices. This role requires a problem-solver with a technical background and excellent communication skills.

Primary Roles and Responsibilities 

• Inventory management of software and hardware devices.

• Manage and track vendor agreements and contracts.

• Configure and deploy mobile devices as needed.

• Manage and support conference/meeting room platforms.

• Assist with convention and conference technology needs.

• Support local printers, scanners, and other peripherals in the office.

• Assist users and the remote help desk team.

Job Requirements and Qualifications 

• Associates degree in or related experience.

• 1 year working in IT support or a similar role.

• Strong knowledge of setting up Windows computers and mobile devices.

• Problem-solving skills.

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Experience with Crestron or other conference room platforms a plus.

• Familiarity with ConnectWise PSA, ScreenConnect, and ITGlue are a plus.

Physical Demands

While performing the duties of this job, the employee must be able to talk, listen and speak clearly on the telephone and in person. Close vision is required to work on the computer for long periods of time each day.

Work Environment 
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones. This job is based in Alexandria, VA.

About MainSpring 

MainSpring is an IT strategy and consulting firm that arms organizations with the strategy, tools and resources to grow. We foster a family-friendly, innovative, challenging, fun working environment earning the distinction of being one of The Washingtonian’s 50 Great Places to Work and countless awards for employee programs, growth and innovation. 

Medical, Dental and Vision coverage for employee and family 

401k + company matched contributions 4% match on 5% contribution – Employee contribute on the 1st day of the month after 30 days; Company contributes on the first day of the quarter after 1 year – no vesting period! 

• Group Term Life and Accidental Death and Dismemberment coverage (company provided) 

• Short-Term and Long-Term Disability coverage (voluntary enrollment, company provided) 

• Health Reimbursement Account (HRA) w/ medical coverage 

• 7 Paid Holidays + 1 Floating Holiday 

• Paid Time Off (PTO) 

• Bonus plans 

• Tuition Reimbursement Program 

• Employee Assistance Program 

• Employee Referral Program 

• Dynamic Recognition and Rewards 

• Work with Industry-Leading Talent 

• Promotion and Advancement Tracks 

Founded in 1993, MainSpring is headquartered in Frederick, Maryland and supports a wide range of clients including businesses, non-profits and government agencies. 

Like our clients, people tend to stay at MainSpring. If you think you’re a match, let’s connect.