Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world’s relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered.
Kunai has an opportunity for a Talent Manager to join our team in Mexico City. You will play a key role in driving and supporting the talent agenda and designing and implementing critical career development experiences across the company.
Day to day:
- Manage components of our talent’s career portfolio by prioritizing and coordinating the work of others; collect and summarize information and use insights to inform decisions.
- Manage a pool of talent, tracking contract dates and prioritize the bench.
- Running weekly search meetings with hiring managers, staying organized, giving updates, and holding others accountable for action items.
- Tracking and approving timecards, PTO, weekly 1:1s, and conducting annual reviews
- Define and track key performance indicators and metrics to measure success and drive accountability. Continuously look for ways to simplify and drive process improvements and efficiencies.
- Develop and manage plans, systems, tools, processes, and procedures that maximize the efficiency, effectiveness, and impact of the performance process while reinforcing behaviors necessary for the growth and development of teams. Processes include goal setting, performance reviews, development plans, and quarterly coaching sessions.
- Partnering with Account Leads, sharing insight, opportunities and challenges around talent growth and client satisfaction.
Expectations:
- Keep informed of industry best practices and trends in the career space, continually assessing where we can tap into subject matter experts and make improvements.
- Foster relationships that ensure a strong pipeline of talent.
- Establishing and maintaining a deep understanding of your client departments and how they operate.
Requirements:
- 3+ yrs of experience in people management
- Familiarity with project management tooling
- Familiarity with office and calendar apps
Nice to haves:
- Experience working within Greenhouse
- Familiarity with Airtable/Asana/Google Workspace
- Demonstrated experience as a client partner/account manager
- Experience designing and implementing high-touch onboarding experiences
- Familiarity with Software Engineering
At Kunai, we have built deep relationships with our clients. Our bar is high, and our mission is to always exceed our client’s expectations. If you are fanatical about customer success and driven to work on and solve tough technical challenges, we would love to chat with you!
Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning.
We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow—both personally and professionally—while pushing the boundaries of innovation in the fintech industry.
What We Do
Kunai is a safe workplace for brilliant minds in the fields of software engineering & architecture, business development, recruiting and strategy. We specialize as an agency for fintech organizations ranging from unicorn startups to Fortune 500 companies. Our team of 120+ individuals is dispersed all around the world, which organically builds diversity into our culture's DNA. Our mission is to take care of our people so that together we can all do the best work of our lives.
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