Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you’ll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.
Job Summary: We’re looking for a Third-Party Applications Engineer to support the daily operational tasks and performance of Kofax (Tungsten), Pharos SecurePrint, M365, and Druva InSync. You’ll ensure seamless application functionality, drive system upgrades, enhance security, and collaborate across teams to meet business needs.
Job Title: Third-Party Applications Engineer
Key Responsibilities:
- Application Operations: Oversee day-to-day support for Kofax, Secure Print, M365, and Druva, ensuring high performance and uptime.
- Troubleshoot and resolve issues proactively, exhibiting a high level of customer service.
- System Upgrades & Security: Plan and execute server upgrades, security patches, and testing to ensure system stability and compliance.
- Collaboration: Work with IS&T, security, and business teams to align application performance with business objectives.
- Security & Compliance: Address vulnerabilities, implement best practices, and ensure compliance with organizational and regulatory standards.
- Vendor Management: Maintain strong vendor relationships for prompt issue resolution.
Qualifications:
- Education & Experience: Bachelor’s degree (or equivalent experience), with 5+ years managing third-party enterprise applications and Microsoft server environments.
Skills:
- Strong troubleshooting, system administration, and project management.
- Experience with Kofax, Secure Print, and Druva is a plus.
- Experience with Tableau, and data analysis.
Certifications:
- ITIL Foundation or equivalent, Microsoft certifications preferred.
Nice to have traits:
Detail-oriented, proactive, collaborative, adaptable, and able to manage multiple priorities in a fast-paced environment.
New Era Technology, Inc., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
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Top Skills
What We Do
New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 14,500 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, the United Kingdom, APAC, and Europe.
New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government.
Solutions and Services:
• Collaboration & Unified Communications
• Data Networking
• Digital Transformation
• SecureBlu Security Services
• CloudBlu Cloud Services
• Physical Security & Life Safety
• Managed Services
• Professional Services
