Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?
Job Summary:
Real Chemistry is looking for a SVP, Group Account Director to join our growing team!
21GRAMS, part of Real Chemistry, takes an innovative approach to advertising, and focusing on making healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It’s a place where people subscribe to the adage, “Be good to each other, but hard on the work.” A place where people are not just in it for the paycheck, but to make a dent in the universe. Sound like you?
This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.
We are seeking a highly experienced and dynamic SVP, Group Account Director to join our team. The SVP, Group Account Director will play a pivotal role in leading and managing a portfolio of promotional medical education client accounts, overseeing account teams, and driving strategic initiatives to achieve client objectives and agency growth.
What you'll do:
• Lead a team of Account folks to develop and execute integrated strategies that align with client goals and objectives across a portfolio of ~$7-8MM in promotional medical education work
• Serve as a senior point of contact for key client stakeholders, fostering strong relationships and ensuring client satisfaction
• Collaborate with internal teams to deliver innovative and effective solutions that meet client needs and exceed expectations
• Drive organic growth within existing client accounts
• Support new business pitches in collaboration with internal teams to expand our client portfolio
• Develop and maintain strategic medical education account plans, forecasts, and budgets
• Provide strategic guidance and thought leadership to clients and internal teams, staying up-to-date of industry trends, emerging technologies, and best practices
• Mentor and coach account team members, providing guidance, feedback, and professional development opportunities to foster growth and advancement within the organization
This position is a perfect fit for you if:
· Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
· You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
· You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into data.
· You are highly organized self-starter, able to work independently and under tight deadlines.
What you should have:
• Bachelor’s Degree; Business Administration, Marketing, Advertising, or related fieldpreferred
• 8+ years of experience in Account Management, Client Services, or related roles within an advertising agency, with expertise in the promotional medical education space specifically
• Proven track record of success in managing multiple medical education-focused client accounts and driving business growth through strategic planning and execution
• Strong leadership skills with the ability to inspire and motivate teams, foster collaboration, and drive results in a fast-paced, dynamic environment
• Excellent communication and presentation skills, with the ability to articulate complex ideas and concepts to diverse audiences
• Strategic thinker with a keen understanding of market dynamics, consumer behavior, and industry trends
• Demonstrated ability to foster strong client relationship and navigate challenging situations with professionalism and integrity
• Proficiency in Microsoft Office
Pay Range: $260,000.00-$285,000.00
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.
Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, San Francisco, Manchester, UK and London, UK – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: www.realchemistrybenefits.com
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.
What We Do
Real Chemistry is a global health innovation company with offices across the United States and Europe. We believe that the way to real, transformative change is through the uncommon combination of disciplines, technologies, and our greatest asset – our people. We are currently looking to add to our alchemic mix of more than 1,800 talented professionals.
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