Strategic Public Safety Partnerships and Outreach Manager

Position Summary

The Strategic Public Safety Partnerships and Outreach Manager (Los Angeles), develops new LA area public safety partnerships and maintains current LA area public safety partnerships. The incumbent will build strong relationships with key individuals within public safety organizations and develop partnerships with organizations and industry associations known and unknown to National University. The goal of these relationships is to develop partnerships for National University’s Workforce and Community Education (WCE) Public Safety division, which will result in enrollment growth for the university by creating pathways for employees to become aware of National University’s program offerings and educational benefits.

The Strategic Public Safety Partnerships and Outreach Manager develops, establishes, and maintains strategic public safety partnerships to support National University’s mission and strategic initiatives; identifies new partnership opportunities; evaluates, analyzes, and formulates strategies for growth in public safety partnerships; identifies key individuals within target public safety organizations and develops methods for communicating with key individuals within the organization/s; provides high quality service to all constituencies of National University organizational partners, students, alumni, and community leaders; and exhibits the highest professional standards and ethical principles.

While this position is primarily responsible for supporting public safety partnerships in LA, the position also will require occasional support of other geographic regions and divisions within National University’s Workforce and Community Education (WCE).

The Strategic Public Safety Partnerships and Outreach Manager, Los Angeles, CA, is a key member of the Strategic Partnerships and National Outreach team. To be successful, the individual in this position needs to understand the following concepts:

• Tuition Assistance/Tuition Reimbursement
• Educational Partnerships
• Prior Learning Credit/Prior Learning Assessment/ Stackable Credentials
• Credential Rich Pathways
• POST training

There will be frequent travel throughout California, as well as occasional travel to other key markets in the United States.

Essential Functions:

• Develop new partnerships and manage existing partnerships with key LA area public safety organizations. These partnerships should lead to opportunities to regularly share information about NU programs with employees and increase NU enrollment.
• Regularly engage in LA-based public safety related activities, as a representative of National University, to build relationships with key public safety organizations.
• Serve as the primary point of contact and account owner for LA public safety organizations, and support/manage partnership in other regions, as needed.
• Identify, attend, and participate in LA area regional and professional events, as a representative of National University, to create brand awareness, secure new partnerships, and generate inquiries from prospective students.
• Responsible for partnership contract management, vendor agreements, and invoices.
• Activate major accounts in the region.
• Develop opportunities to engage with partner agencies and increase enrollment. 
• Secure high-profile sponsorships/partnerships with key professional associations in the region.
• Support the overall Workforce and Community Education (WCE) division.
• Effectively handle complex work initiatives and resolves highly complex issues.
• Contribute to the planning, organizing, and development of work processes, identifying and implementing team process improvements, and leading team projects.
• Responsible for ongoing revenue and new opportunity targets.
• Manage partnership relationships within Salesforce.
• Regularly meet with Marketing for the purpose of developing any needed marketing material.

Sales/Business Development:

• Contacts prospects (email, telephone, face-to-face, direct mail, and networking events) to schedule meetings and explain/answer questions and conduct presentations, lunch and learns, etc.
• Design and manage recruitment activities such as webinars, sponsorships, advertising, education fairs, trade shows, conferences, open house/information sessions, prospective student meetings.
• Develop an end-to-end understanding of business operations to promote new opportunities and identify potential barriers from inquiry to admit.
• Ensure timely responses to internal clients, external clients, and NU employees.
• Performs prospect research with continual prioritization of targeted organization and activities.
• Applies traditional and innovative sales techniques to gain business.
• Develops and executes partnership agreements and MOU’s that drive student interest and admissions.
• Project manage activities with organizations including newsletter submittals, presentation creation, website updates and links, flyers, etc. to ensure materials/advertising aligns to agreements.
• Project manage and follow through on enrollment activity to ensure client success and utilization.
• Meet and exceeds established quarterly business development/sales goals.
• Other duties as assigned.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

• Bachelor’s degree in relevant field required.
• Master’s degree preferred.
• Minimum of five (5) years of experience working in the criminal justice or related field.
• Experience working in a LA area public safety organization required.
• Existing contacts/relationships with individuals in the LA area that can lead to criminal justice (police, courts, corrections) partnership opportunities highly preferred.
• Must reside in the greater LA area.
• Experience working with a diverse population.
• Experience entering student information into a CRM platform.
• Salesforce experience a plus.
• Experience in higher education preferred.
• Experience working with adult learners preferred.
• Experience working in a technology-driven enterprise preferred.
• All skills, abilities and education will be considered for minimum qualifications.

Competencies/Technical/Functional Skills:

• Exceptional community relations skills, ability to represent the University and help build public understanding of the University’s brand and values.
• Superior interpersonal skills with the ability to project professional competence, leadership capability, and personal maturity with a wide range of individuals in a diverse community.
• Excellent analytical and organizational skills; strong attention to details and the ability to balance a variety of tasks and deadlines. Extremely well organized and strategic, with strong attention to detail.
• Openness, flexibility, and decisiveness to lead and inspire internal and external constituencies. Commitment to diversity and equality.
• A flexible and creative thinker able to find and create opportunities for partnerships.
• An independent, strategic thinker with good judgment, sensitivity, and common sense.
• Self-motivated, client-focused, and results oriented; ability and desire to set and reach ambitious goals.
• Actively seeks to influence, build effective relationships, and gain alignment with peers, functional partners, and/or external partners to accomplish business objectives. 
• Ability to drive towards achieving measurable and challenging goals to support organizational success. Demonstrates the ability to focus on achieving results consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission, strategic goals, and objectives.
• Ability to effectively communicate and build strong working relationships both written and verbal.
• Ability to carry out a variety of professionally complex assignments without detailed instructions.
• Strong computer and database management skills; demonstrated ability to work in a team-oriented environment. 
• Proven ability to work cooperatively and sensitively with individuals from diverse cultures, ethnic groups, lifestyles, and backgrounds.
• Intermediate to advanced use of computers and Microsoft Office Suite Applications such as SharePoint, Word, Excel, PowerPoint, Outlook.
• Proficiency with Salesforce.
• Ability to learn new software programs as required.
• Excellent written and verbal communication skills.

Location: Hybrid

Travel: Frequent Travel Required; up to 50% for employer/partnership cultivation and participation in partnership and system-wide events as a representative of National University.

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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

Compensation Range:

Annual Salary: $70,092.00 - $94,622.00

National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.