Strategic Account Manager

Posted 15 Hours Ago
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Bangkok, Phra Nakhon, Bangkok
Mid level
Healthtech • Biotech
The Role
The Strategic Account Manager is responsible for managing and directing sales and marketing operations in compliance with unit strategies, providing sales forecasts, monitoring sales performance across accounts and territories, ensuring contract compliance, and maintaining effective client communication to enhance customer experience.
Summary Generated by Built In

The Opportunity

 

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

Major Duties & Responsibilities :

  • To manage, direct and monitor the sales and marketing operations of Ortho Thailand of sub distributors in compliance with strategies set forth by the Business Unit Manager and Country Manager to achieve and exceed the sales and financial targets and the business objectives in the Annual Operating Plan.

  • To construct and project monthly sales forecast for each Ortho product line and for each account, as well as constantly monitor and measure the progress of all the accounts assigned.

  • To monitor and be accountable for the sales performance of each product line of Ortho and each assigned specific accounts and territories.

  • To regularly provide the Business Unit Manager reports on all market situation, competitor and customer activities, sales projections/forecasts, sales activities with prospective accounts as well as the general and detailed sales performance in all the assigned accounts and territories.

  • To manage contract compliance, maintain and develop new business from existing clients and add up new business from new clients.

  • Sales Performance VS. Targets in Annual Operating Plan: to meet and exceed 100% Sales Achievement Sales Force Effectiveness: Market Mapping, Funnel Progression, Account Maintenance, Forecasting

  • Regularly provide the reports on all market situation, competitor and customer activities, sales projections/forecasts, sales activities with prospective accounts as well as the general and detailed sales performance in all the assigned accounts and territories.

  • Manage contract compliance, maintain and develop new business from existing clients and add up new business from new clients.

  • Clear and effective client communication and deliver positive customer experience

  • Reporting Ortho product complaints within 24 hours of awareness.

Qualifications :

  • Bachelor's degree in medical technology or related fields

  • Minimum 3 years' experience in Sales and Marketing preferably in Medical Device Industry

  • Required travel % - 99% Domestic Travel

  • Able to communicate English

  • Can work independently within given guidelines.


 

The Company
HQ: Raritan, NJ
4,457 Employees
On-site Workplace

What We Do

Ortho Clinical Diagnostics (Nasdaq: OCDX) is one of the world’s largest pure-play in vitro diagnostics (IVD) companies dedicated to transforming patient care.

More than 800,000 patients across the world are impacted by Ortho’s tests each day. Because Every Test is a Life, Ortho provides hospitals, hospital networks, clinical laboratories and blood banks around the world with innovative technology and tools to ensure test results are fast, accurate, and reliable. Ortho's customized solutions enhance clinical outcomes, improve efficiency, overcome lab staffing challenges and reduce costs.

From launching the first product to determine Rh+ or Rh- blood type, developing the world’s first tests for the detection of antibodies against HIV and hepatitis C, introducing patented dry-slide technology and marketing the first U.S. Food and Drug Administration-authorized high-volume antibody and antigen tests for COVID-19, Ortho has been a pioneering leader in the IVD space for over 80 years.

The company is powered by Ortho Care, an award-winning, holistic service and support program that ensures best-in-class technical, field and remote service and inventory support to laboratories in more than 130 countries and territories around the globe.

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