Sr. Technical Program Manager - BCDR/MIM

The Role

Moderna is seeking a Senior Technical Program Manager (TPM) to drive our Technology Business Continuity/Disaster Recovery (BC/DR) (60%) and Major Incident Management (40%) program. We’re looking for someone with a high level of integrity and personal accountability, strong interpersonal skills, and infrastructure technology domain expertise.  

Here’s what you’ll do: 

Program Management: Take a structured, data-driven, and risk-based approach to program scoping, execution, and reporting 

• Kick off and successfully manage multiple, simultaneous, complex, high visibility workstreams with full ownership, effective collaboration, and good process 
• Build processes, templates, and structure, or leverage existing ones as appropriate, considering the cost vs benefit of change before implementing 

• Measure program success (or lack thereof) and risks using data and facts 

• Provide balanced risk remediation strategies and recommendations and drive risk mitigation 

• Develop and maintain close stakeholder relationships and build influence to drive the appropriate outcomes across Moderna 

• Provide clear, accurate, consistent, and timely communications 

• Advance good infrastructure and security practices and culture 

Business Continuity/Disaster Recovery: In collaboration and alignment with system/service owners and business owners, drive disaster recovery planning and testing across Moderna for high-risk systems and services, and own major BC/DR deliverables for key partners and regulatory agencies 

• Conduct Business Impact Analyses (BIA) to assess system interdependencies and Recovery Time Objective (RTO)/Recovery Point Objective (RPO) requirements. 

• Work with system owners to create disaster recovery (DR) plans for high-risk systems and services.  

• Design and lead regular DR testing exercises, including tabletop simulations and full failover tests, to validate recovery plans for high-risk systems. 

• Analyze results, identify gaps, and work with systems owners and key stakeholders from the business to drive improvements to enhance resilience and compliance.  

Major Incident Management: In collaboration and alignment with Security Incident Response, Privacy Incident Response, and Corporate Security partners, define and drive good infrastructure incident response practices and actively support major incident management 

• Oversee and report on the incident lifecycle 

• Drive accurate incident identification and appropriate and timely response and resolution 

• Attempt to work your way out of a job (figuratively-speaking) by programmatically increasing infrastructure resilience and reducing the occurrence of infrastructure incidents  

Observability: Define logging and monitoring standards based on system or service criticality; work with logging and monitoring system/service owners to define requirements and implement technical capabilities; provide consultative guidance as system/service owners work to implement these standards 

Actively contribute to creating a more inclusive culture and environment at Moderna; endorse, create, and maintain antiracist policies and processes 

Here’s what you’ll need (minimum qualifications) 

• 8+ years of program management experience, preferably in Business Continuity and Disaster Recovery for technology organizations 

• Demonstrated technical depth and problem-solving capabilities in observability, infrastructure incident response, and disaster recovery planning and testing 

• Ability to successfully scope and drive complex and multi-workstream programs in a structured, risk-considerate, data-driven fashion 

• Strong listener with the ability to deeply understand, ask the right questions, and proactively pursue constructive feedback 

Here’s What You’ll Bring to the Table (Preferred Qualifications) 

• Familiarity with NIST and/or GAMP 

• Influential, inclusive, and trusted partner compassionate to the needs and situations of all your stakeholders 

• Embrace a culture of continuous service improvement and service excellence 

• A desire to make an impact as part of a high-growth, transformational company 

• Experience with GxP environments and regulatory requirements 

Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:

• Highly competitive and inclusive medical, dental and vision coverage options
• Flexible Spending Accounts for medical expenses and dependent care expenses
• Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
• Family care benefits, including subsidized back-up care options and on-demand tutoring
• Free premium access to fitness, nutrition, and mindfulness classes 
• Exclusive preferred pricing on Peloton fitness equipment
• Adoption and family-planning benefits
• Dedicated care coordination support for our LGBTQ+ community
• Generous paid time off, including:
  •    Vacation, sick time and holidays
  •    Volunteer time to participate within your community
  •    Discretionary year-end shutdown
  •    Paid sabbatical after 5 years; every 3 years thereafter
• Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents
• 401k match and Financial Planning tools
• Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
• Complimentary concierge service including home services research, travel booking, and entertainment requests
• Free parking or subsidized commuter passes
• Location-specific perks and extras!

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute and make a meaningful impact.
If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [email protected].  (EEO/AAP Employer) 

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