Sr. Product Manager (Operations Management)

Speridian Technologies is recruiting for a Sr. Product Manager (Operational Management) for our State of California Client- the Department of Healthcare Services, Behavioral Health. This person will be part of a long-term, fully budgeted, state-of-the-art, extremely vast, IT modernization project working with a variety of cross-functional teams and stakeholders.
This is a remote role, however there will be meetings in the Sacramento area several times a year. Candidates are expected to work business hours, Monday-Friday PST.
Join DHCS’s Behavioral Health Transformation: Where Purpose Meets Innovation
Position: Sr. Product Manager (Operational Management)
Location: Remote/Hybrid
Department: Department of Healthcare Services (DHCS)
Commitment: Full-Time Consultant (W2 employee of Speridian or 1099/IC for Speridian) 
Why DHCS?
At DHCS we are leading a transformative journey in Behavioral Health, reshaping systems and services to ensure better outcomes for communities across California. Our Behavioral Health transformation initiative is more than a project—it’s a movement to make California a leader in accessible, high-quality health services. We’re setting the stage for a new era of government services built on agile methodologies, cutting-edge technology, continuous improvement, and a relentless commitment to serving the public good.
At DHCS, we’re looking for innovators who are passionate about purposeful work and excited by the opportunity to drive lasting change through innovative solutions.
Our Core Values (Achieve Together, Be Curious, Elevate Yourself, and Deliver Value)

• We achieve together by championing a team-oriented workplace built on mutual respect, collaboration, and open communication.
• We encourage individuals and teams to constantly be curious and seek a deeper understanding and fresh ideas that drive innovation and meaningful change.
• We provide a supportive workplace where you can elevate yourself and achieve personal growth through continuous learning, focused effort, and perseverance.
• We deliver value as part of every action we take to serve California’s citizens.

Overview/Description:
We are seeking an experienced Sr. Product Manager (Operations Management) who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams.
Description:
The Product Manager will drive a product’s strategy in alignment with Initiative North Star Vision, Purpose, Goals, OKRs, and Human Centered Design. The role will be focused on standing up the systems and processes to improve internal operations
Responsibilities:

• Define business and product objectives and key results in collaboration with customers and stakeholders
• Synthesize customer business goals, policy requirements, schedule and budget constraints, and strategic vision into OKRs and product roadmaps
• Collaborate with Product Owner and Engineering to define and iterate on product delivery strategy
• Define and analyze metrics to measure product adoption and success in meeting business objectives
• Identify and prioritize iterative improvements, justify their impact, develop and test hypotheses
• Collaborate closely with engineering, customers, SMEs, and the product team

Qualifications:
Experience with:

• Owning a product roadmap
• Articulating product strategy
• Evangelizing the VOC
• Conducting market and user research
• Synthesizing research with stakeholder and leadership goals
• Making educated tradeoffs in product design and defending high-impact value driven delivery
• Managing stakeholder and customer experience in product development/delivery
• Enabling delivery of successful products in a related field (health tech, fin tech, data tech, compliance tech, etc.)

Skills:

• Strategic thinking. Need someone to drive strategy
• Market and User Research
• Comparative analysis
• Presentations/ Storytelling 
• Data and Analytics 
• OKRs 
• Skilled in written and verbal communication 
• Proactive problem solving 
• Decision-making and prioritization skills
• Experience standing up systems and process
• A background in Business Process Engineering and Business Process Analysis is helpful for this role
• Product experience that stood up in spaces like Workflow Management or Case Flow Management is ideal

Soft skills:

• Skilled in taking feedback to the audience. Someone who can read a room and be sensitive to assorted groups

Speridian is an Equal Opportunity Employer
Candidates must be based in the US for consideration