Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
As Senior Social Media Manager, you will manage the content planning, creation, curation, story ideation, and direct fan communication for the Hers social handles. You will work with key digital platforms such as TikTok, Instagram, Facebook, Twitter, etc., as well as seek out emerging platforms that can help us grow our customer base and brand. In addition to maintaining the health of the existing social channels, the Senior Social Media Manager will also help drive our expansion onto new platforms, such as Reddit and YouTube. Success in this role requires a passion for social media, an aptitude for measurement and performance monitoring, excellent project management skills, a keen eye for compelling and innovative content, and a passion for continuous improvement. Skills in shooting and editing video or illustration and design are a major plus. This role is remote and will report to the Director of Content.
You Will:
- Manage the day-to-day messaging, monitoring, and moderation of assigned Hers social media channels
- Track the performance of social media campaigns, content, and overall health of the assigned social handles with regular reporting to the Director of Content and other marketing stakeholders
- Partner with dedicated Creative resources to build an engaging and dynamic social media presence across channels
- Work closely with the Art Director of Social Video to create scripts/content that will result in the growth of the Hims & Hers TikTok channels
- Partner with industry leaders and medical experts to create content for the Hims & Hers social channels
- Edit copy for the Hers and Hims social media channels, as assigned
- Drive strategy for Hims & Hers' expansion onto new and emerging social platforms
- Be the liaison for social channels internally and externally, with paid social teams and social media platforms
- Continuously update social content calendars and copy logs
- Partner with our Community Coordinators to help source UGC for the social feeds, as well as specific projects like advertisements, marketing materials, product launches, etc.
- Work cross-functionally with multiple branches of the company (marketing, paid acquisition, communications, etc) to ensure that we are fulfilling their social needs
- Manage other social editors and contractors as needed
- Have a pulse on who our customers are and who they would most likely follow, trust, and buy from in the social space
You Have:
- 5-7 years of related experience in social media/community management
- Bachelor’s or Master’s degree in Journalism, Marketing, Communications, Public Relations, English, Media Studies, or a related field
- Experience building and sharing brand messaging
- Experience working with TikTok, Instagram, Facebook, Twitter, YouTube, Pinterest, etc. and an understanding of their analytics/insights, ideally at a brand or media company.
- Experience shooting and editing video a major plus
- Experience creating illustrated graphics a major plus
- Passion for storytelling, listening to what the community has to say, and providing engaging experiences in the social space
- The ability to work independently on a project.
- Strong project/time-management skills, and the ability to multitask between a mix of short-term and long-term projects, involving multiple teams
- Adaptable, quick learner with an eye for details and impeccable communication skills who can work seamlessly in a highly collaborative environment
- Equal parts analytical and creative; owning projects from conceptualization to analysis fueled by data-driven decisions with a desire to try whatever is new
- Strong work ethic, intellectual curiosity, and commitment to continuous improvement
- Last but not least: a sense of humor, patience, and a positive attitude
Our Benefits (there are more but here are some highlights):
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- Employee discounts on hims & hers & Apostrophe online products
- 401k benefits with employer matching contribution
- Offsite team retreats
#LI-Remote
Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.
The actual amount will take into account a range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.
Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors.
An estimate of the current salary range is
$110,000—$135,000 USD
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.
What We Do
Hims and Hers offers a modern approach to health and wellness. Our mission is to eliminate stigmas and make it easier for people to access care and treatment for the conditions that impact their daily lives. That starts with creating an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.
Why Work With Us
Our mission is to make it easier for people to access care and treatment for the conditions that impact their day-to-day lives, whether that involves finding the right birth control, addressing hair loss or skincare issues, or treating low libido. We’re searching for talented, high-performing, and passionate people to join our growing team!
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