Sr. Manager - Revenue Management

The Gig

Ahoy! As we continue on our mission to create the world’s most irresistible travel brand, we are eager to find a Sr. Manager of Revenue Management who can take our pricing and inventory management team to the next level.

Collaborating with key Revenue partners, the Sr. Manager of Revenue Management will build out Virgin Voyages’ program for regional pricing and inventory management including: creating a toolkit for RM, establishing processes and best practices, leveraging data analytics for decision making, and regularly communicating progress to different audiences.

This gig is highly collaborative and analytical. It requires comfort with ambiguity and navigating through uncharted waters. If you are excited by the idea of helping us write out our RM playbook to reach our ambitious goals, keep reading below to find out if this gig may be right for you.

What You’ll Be Up To

• Together with the larger Revenue team, build the framework for market-specific revenue management and implement the corresponding reporting and analytics tools, team incentives, and accountability. Using this framework to maximize revenue, you will:

  • Generate market specific strategic pricing to maximize revenues by market.

  • Recommend and implement tactical pricing based on competitive environment, current trends, and internal guidelines.

  • Develop and execute plans for baseloading including leading the development of new sailor sourcing channels.

• Execute on our pricing and promotional strategy Game Plan to reach targets established by Revenue Planning and the company’s leadership. 

• Lead a team. Recruit, hire and develop talent. Cultivate a team culture that is based on the five Virgin Voyages creeds of: 

Lead with heart and think "Crew First". See each person as an individual and show respect for all Crew members regardless of their level.

Embrace change and be adaptable. Look for better ways and operate with an agile mindset.

See the big picture and live "one for all". Team up for success, break out of your silo and look for ways to collaborate and help others. 

Deliver on our commitments and take ownership: Take pride in your work, be proactive to get things done, get the details right and deliver on your commitments.

Inspire growth and be a life-long learner: Be curious and continuously step outside of your comfort zone to stretch your skills and become the best version of yourself. Enable others to grow and have The Best Gig Ever.

• Leverage reservation system and other system capabilities to load and maintain pricing. 

• Develop functionalities and tools to leverage forecast and pricing models to inform and deploy pricing and inventory decisions.  

• Communicate, Communicate, Communicate: Maintain relevant stakeholders up-to-date through participation in meetings and updates, as well as by contributing to presentations for the company’s leadership.

• Other duties as required, including assisting in the development of revenue plans and forecasts, formulating policies and promotions, and leading pricing and inventory analyses. 

Superpowers Required

• You know the ins-and-outs of Revenue Management and find that it never gets old! For at least a few years, you have helped companies execute their pricing and inventory strategies for revenue maximization.
• You bring a competitive spirit – you are excited by new challenges and love to beat any target within (or just outside of) reach.
• Developing people is a passion, and you have led teams to pursuing audacious goals.
• You are process oriented, and are able to develop/execute a game plan for your team with an organized approach that includes tracking measures of success.
• You can manage several projects simultaneously and meet tight deadlines.
• You aspire to be a difference maker and a leader who can help us set the standard for excellence in Revenue Management in our industry.
• You are a Seaware wiz – you know the system in and out, know how to leverage it for optimization, and can’t wait to teach us a few tricks up your sleeve. Alternatively, deep experience with other reservation systems would be a plus.

What Matters to Us:
At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self.

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