The Gig:
Virgin Voyages is looking for a Senior Learn & Grow Specialist to lead the instructional development of training content and facilitate training. This role works consultatively and strategically with subject matter experts (SMEs) across the business to conduct learning needs analysis and offer instructional strategy in instructor-led, virtual, and other digital modalities. This gig is responsible for the development and implementation of content as well as the facilitation of learning solutions that achieve business objectives.
This gig is based at VVHQ - our swanky Virgin Voyages Head Office in Plantation, FL where we follow a hybrid work environment. We can't wait to 'sea' you in person during our Collaboration Days, Tuesdays, Wednesdays, and Thursdays, while you enjoy Mondays and Fridays' as remote days.
What You'll Be up To:
• Design, develop, implement, and evaluate training strategies, learning journeys, and methods of delivery in digital-on-demand, virtual, and in-person training formats
• Work consultatively with subject matter experts (SMEs) across the business to determine and develop instructional design strategies across a variety of delivery methods to achieve targeted outcomes for
identified skill and behavioral needs
• Lead the content execution and delivery of all of our Virgin Voyages onboarding program and ongoing developmental training to ensure continuity in experience for all VVHQ Crew
• Continuously enhance the onboarding process to deliver a seamless experience for new hires and support their successful integration into Virgin Voyages
• Collaborate with our Crew & Leadership Growth team to ensure effective facilitation and growth of our Leadership program and performance management programs
• Continuously looks for new ways to identify new learning initiatives to support and elevate the knowledge of our crew and improve continuous learning across the business
• Collaborate and strategize on the learning needs for our crew in collaboration with our Quality Assurance Team
• Build and implement measurement strategies to show learning impact and ROI to current future programs
• Collaborate with the digital design team to translate course development documents into digital learning experiences, including eLearning, videos, and simulations
• Facilitate and train instructor-led courses; both in-person and virtually
• Revise existing training materials and programs based on program effectiveness reports, surveys, changing procedures, and feedback
• Collaborate with Learn & Grow on the creation and continuous improvement of the team’s content creation processes and procedures to meet delivery of quality and meaningful solutions
Qualifications:
• Bachelor’s degree in Training & Development, Instructional Design, Education or equivalent experience
• Minimum 3 years’ experience in an instructional design or learning experience development capacity
• Minimum 4 years’ experience facilitating training courses
• Comprehensive experience with developing content across multiple delivery methods, including eLearning, instructor-led, virtual instructor-led, and other digital methods
• Strong presentation and facilitation skills
• Comprehensive experience with developing content across multiple delivery methods, including eLearning, instructor-led, virtual instructor-led, and other digital methods
• Comprehensive understanding of adult learning theories, instructional design principles, and curriculum development
• Previous experience working with a Learning Management System (LMS) a plus
What Matters to Us:
At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.
Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals -- we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self.
Virgin Voyages is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Virgin Voyages via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Virgin Voyages HR/Recruitment will be deemed the sole property of Virgin Voyages. No fee will be paid in the event the candidate is hired by Virgin Voyages as a result of the referral or through other means.
Top Skills
What We Do
I'm often asked what it is that makes Virgin different. The simple answer is — our people” Sir Richard Branson
At Virgin Voyages, we love the wide ocean waves, the sting of salt spray and the anticipation for places and experiences unknown. It’s exhilarating! That’s how travel should always feel.
Our people are the heart and soul of our business. We are a passionate lot, united in our desire to create something really special for our future sailors. These sailors have challenged us to create something more audacious than the word “cruise” can capture. We've accepted the challenge. From our custom-designed ships, to our commitment to charting a greener course through the ocean’s blue, to delivering you a holiday where irresistible style has finally found its sea legs, we can’t wait to welcome you onboard.
Virgin Voyages, the ship of things to come
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