Sr Consumer Checking Strategy & Portfolio Manager

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

LendingClub Bank is seeking an experienced and passionate product and portfolio leader with deep Consumer Checking experience to join the Banking team. This Sr Manager will lead the Consumer Checking product portfolio and P&L, along with a cross-functional team entrusted to drive deposit balance and customer growth. The person will leverage their product, pricing, product design, and portfolio management experience in deposits to work with the team to efficiently grow the Consumer checking portfolio and deliver superior products, experiences, and marketing offers to LendingClub Bank’s direct to consumer businesses.
This is a key role responsible for supporting the broader LendingClub strategy to create multi-product, engaged members using various deposit, lending, and engagement-led products. The checking product set will serve as a key engagement opportunity to build broader relationships with lending and deposit customers. This individual will lead the build out of checking products and benefits to create financial value for our members, including various types of rewards and incentives. Key to the strategy is creating mobile-first, digital solutions to improve the financial health of members.
This individual will frequently lead internal teams and manage work completed through vendors and strategic partners. As the bank expands its deposits and payments offerings, this individual will lead new product constructs, determining potential partnerships to enable product delivery, and assist in overseeing the execution of each new product launch and partnership across all channels and clients
In this position, you will provide strategy, direction, and product oversight within Deposits Product Management with an emphasis on Consumer Checking, partnering with the Savings and CD team members on delivering an exceptional experience for our Deposit members. This person will also partner closely with groups including digital experience, finance, engineering, operations, marketing research, marketing acquisition, and impacted service lines to design and execute the overall Consumer Checking strategy.

What You'll Do

• Own the Product: Manage the Consumer Checking portfolio and strategic plan, including, customer growth, feature development, pricing, and profitability
• Drive Acquisition: Coordinates with Marketing the design of new products, product offers, and campaigns; leads product packaging, promotion, and development of market awareness in conjunction with marketing, operations and engineering teams
• Be An Expert: Provide subject matter expertise and support for all Consumer checking activities; Identify business requirements and internal client needs to create and present product and business plans; Conduct product research to be well versed on the competitive landscape for existing and new technologies and to implement best practices in the NeoBank and traditional banking space
• Deliver Results: Monitor the profitability of existing lineup and recommends changes to improve the profitability, design and delivery of solutions to customers
• Mitigate Risk: Manages risk within the business, partnering with 2nd line of defense, including oversight of processes and controls; as needed, leads remediation efforts including customer communication
• Deliver on Partnerships: Manages relationships with key vendors including debit cards and direct deposit partnerships; perform vendor selection and on-going vendor risk management including business owner reviews
• Be a Partner: Defines scope and objectives of projects by building rapport in the active engagement with other teams, including: Compliance, Legal, Audit, Vendor Risk Management, IT, Operations, Fraud Management, and Engineering

About You

• 5+ years of experience with deposit products, operations, marketing, and pricing required, with 7+ years in retail or commercial banking
• 2+ years Debit and ATM payment networks and processing experience preferred
• 2+ years of P&L experience required
• Digital banking experience strongly preferred
• Vendor and project management experience preferred
• Proficient in Microsoft Office suite of products - Excel, Word, PowerPoint required
• Superior written and oral communication skills; and analytic skills to read data, make business recommendations and deliver senior executive presentations, required
• Strong leadership skills and attention to detail required
• Demonstrated experience and success working with cross-functional teams required
• Bachelor’s degree in a related field; or equivalent work experience

Work Location
Boston, New York, or San Francisco
 
We are currently working a hybrid schedule and our teams are in-office Tuesdays, Wednesdays, and Thursdays.
 
Time Zone Requirements 
Primarily ET
Travel Requirements 
If you need to travel for work, LendingClub will cover your travel related expenses.
 
Compensation
The target base salary range for this position is 140,000-180,000. The position is also eligible to receive a bonus (which is based on company performance, employee performance and eligible earnings), equity, and benefits. Our salary ranges, other compensation and benefits offered are determined by role, experience level and location.
 
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
 
#LI-Hybrid
#LI-BC1

LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. 

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected].