Job description
Role AI & Automation Consultant
Responsibilities
- IT Operations(ITOPS) AI & Automation Solution design. Collaborate with
IT ops SME, process consultant to come up with overall opportunities &
solution
- Business process automation solution design. Collaborate with domain
consultant to come up with over all opportunities and solution
- Automation opportunity assessment and sprint planning
- Contribute to Solution Consulting assignments both presales and
execution
- Design / Identify Tools and Platforms requirement for AI & Automation
solutions,
- Estimations Effort; Cost; Time + Development of Business case(s) with
ROI + Program planning
- Participate in proposal defense in coordination with Sales / BD team
- Demos of IPs, & Technical discussion with customers / prospects
- Contribute to Analyst reviews, Webinar, POVs, Whitepaper, KM etc.
- Build Demo use cases, Case Studies required for solutions
Required Skills & Competencies
- Minimum 4 years of IT Operation (Apps/Infra operations)
experience with at least 2 years of Solution Architect experience ,
preferably IT Ops Production support / Cloud Ops/Application
support. AIOps Automation Solution Architect will be an added
advantage.
- Should have proven experience as a solution architect and have
participated in RFP/RFI solution responses(including effort
estimations) and Proposal defense, demoing solutions.
- Should have proven experience in IT Service management
processes and practices (e.g. ITIL, CMMI, PRINCE)
- Strong communication skills interact with Sales, Architects,
delivery leads with ability to communicate both business and
technology SMEs
- Ability to collaborate with multiple stakeholders to get things
done mainly with line of influence.
- Should be open for short term travels; Should be open to extend
support hours and be available for customer calls in late evenings.
- Knowledge in ITOPS/AIOPS and Automation methodologies /
platform trends is desirable
- Knowledge in AI/ML, Gen AI and Agentic AI.
- Hands on Automation implementation experience will be added
advantage
- Knowledge on AIOps tools like ServiceNow ITOM, Moogsoft,
ScienceLogic etc. will be added advantage.
- Hands on to at least one RPA tool will be added advantage
Top Skills
What We Do
Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge. The Astreya advantage is centered around focus and clear- vision, world-class talent, and innovative technology: Creativity is in our DNA. Our dedicated Software and Service Innovation teams bring best-in-class technology and tools to bear for our clients.
