Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Responsibilities
- Salesforce Administration: Managing & supporting the Salesforce instance, including customization of objects, fields, record types, page layouts, validations, workflow & approval rules, sharing rules, permission sets, & triggers.
- User Management: Creating & managing user accounts, profiles, roles, & permissions to ensure appropriate access levels & data security.
- Data Management: Ensuring data integrity through data cleansing strategies, validation rules, & data import/export procedures – performing regular data audits & backups.
- Customization & Configuration: Adapting Salesforce to fit the organization’s unique workflows, processes, & data models by creating custom fields, objects, layouts, &user interfaces
- Workflows & Automation: Designing & implementing automation such as flows, approval processes, & triggers to reduce manual tasks & increase efficiency.
- Reporting & Analytics: Building & maintaining custom reports, dashboards, & visualizations to provide valuable insights into business performance & enable data-driven decision-making
- Training & Support: Providing training, documentation, & ongoing support to users to drive adoption & effective use of Salesforce.
- System Upgrades & Maintenance: Performing system upgrades, install high-priority updates, & ensure optimal performance of Salesforce systems.
- Integration Management: Managing & maintaining data integrations with third-party software used across the business.
- Project Management: Leading & managing Salesforce projects from inception to completion, ensuring timely delivery & alignment with business objectives.
- Stakeholder Collaboration: Working closely with business partners across Sales, Marketing, Operations, & other departments to define & manage project scoping, define requirements, & prioritize activities.
Qualifications
- Salesforce Administrator Certification or 5+ years’ experience in Salesforce administration including setup, configuration, & management of Salesforce systems.
- Advanced experience in Salesforce report creation & analytics.
- Proficiency in designing, building, implementing, & testing Salesforce Flows.
- Familiarity with Salesforce best practices & ability to implement them effectively.
- Experience with Salesforce Sales, Service, Marketing, and/or CPQ Clouds.
- Strong problem-solving & analytical skills to identify inefficiencies & troubleshoot issues.
- Excellent communication skills to effectively gather requirements, translate them into solutions & provide training for users of various skill levels.
- Experience in managing Salesforce projects, including creating & maintaining project plans, monitoring progress, & ensuring successful delivery.
- Ability to keep pace with frequent Salesforce updates & a passion for continuous learning & improvement.
Preferred Qualifications:
- Additional Certifications: Salesforce Advanced Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant
- Community Involvement: Active participation in the Salesforce community.
- Project Management: Experience in change management and governance.
Top Skills
What We Do
Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.
The Qualys Cloud Platform leverages a single agent to continuously deliver critical security intelligence while enabling enterprises to automate the full spectrum of vulnerability detection, compliance, and protection for IT systems, workloads and web applications across on premises, endpoints, servers, public and private clouds, containers, and mobile devices. Founded in 1999 as one of the first SaaS security companies, Qualys has strategic partnerships and seamlessly integrates its vulnerability management capabilities into security offerings from cloud service providers, including Amazon Web Services, the Google Cloud Platform and Microsoft Azure, along with a number of leading managed service providers and global consulting organizations. For more information, please visit http://www.qualys.com
