Sr. Analyst, Loyalty Configuration

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

The Sr. Analyst, Loyalty Configuration is responsible for managing and optimizing the configuration of loyalty program features, rewards, and workflows across multiple platforms. This role ensures the seamless execution of loyalty strategies by maintaining accurate system settings, troubleshooting issues, and collaborating with cross-functional teams. With a strong technical foundation and an eye for detail, this position plays a key role in delivering a smooth and engaging loyalty experience for customers while supporting business objectives. 

The Day-to-Day:

• Configure and maintain loyalty program rules, rewards structures, and workflows in the Punchh/YUM Commerce platform.
• Conduct regular audits and troubleshoot system issues to ensure program accuracy and efficiency.
• Develop and execute test plans to validate new configurations, system updates, and enhancements.
• Collaborate with Marketing, D&T, and Operations teams to align loyalty configurations with business goals.
• Provide technical guidance and training on platform capabilities and best practices.
• Stay updated on industry trends and platform features to drive continuous program improvements.  

Is This You?

• Bachelor’s degree in Marketing or Technology related field.
• 3-4 years or relevant work experience related to integrated marketing.
• Experienced in loyalty program management, platform configuration, or digital promotions.
• Technically proficient with loyalty platforms like Punchh, CRM tools, or related systems.
• Detail-oriented with strong analytical and problem-solving skills.
• Comfortable collaborating across teams and effectively communicating technical concepts.
• Proactive in identifying opportunities to optimize configurations and enhance customer experience.
• Adaptable to a fast-paced environment with evolving business and technical needs. 

Work-Hard, Play-Hard:

• Hybrid work schedule and year-round flex day Friday
• Onsite childcare through Bright Horizons 
• Onsite dining center and game room (yes, there is a Taco Bell inside the building) 
• Onsite dry cleaning, laundry services, carwash, 
• Onsite gym with fitness classes and personal trainer sessions 
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
• Generous parental leave for all new parents and adoption assistance program 
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care
• Discounts, free food, swag and… honestly, too many good benefits to name 

Salary Range: ­­$87,100 to $120,000 annually + bonus eligibility + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! 

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.  

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Contractors and Privacy Notice for California Employees.

Taco Bell will consider qualified applicants with arrest or conviction records per the fair chance acts in California, Los Angeles, and San Francisco.  Applicants for jobs in Los Angeles County can learn more by clicking here.  Philadelphia applicants can review information about Philadelphia’s fair chance act by clicking here.