Specialist, Sales Operations

As a Sales Operations Specialist, you will provide vital support to the Sales Team by managing and optimizing the sales operations function, including overseeing the new Deal Desk process, creating and maintaining reports, managing dashboards, ensuring data integrity, supporting the Sales Team with administrative tasks, and optimizing sales processes. This role is essential for driving sales efficiency, supporting the Team's use of sales technology, and addressing technical or process-related issues.

Roles and Responsibilities:

Data Management & Integrity

• Ensure the accuracy, completeness, and integrity of all sales data in the CRM system (HubSpot).
• Regularly clean, update, and maintain the CRM to ensure data quality.
• Create and maintain reports and dashboards to track sales performance, pipeline, and forecasting metrics.

Deal Desk Support & Review

• Manage and review sales deals as part of the Deal Desk process, ensuring proper pricing, configurations, and contract compliance.
• Approve deals based on established guidelines and ensure all necessary documentation is in place for deal closure.

Sales Process & Quote Support

• Assist the sales team with the quote generation process, including pricing, configuration, and terms, ensuring compliance with company standards.
• Work with sales reps to ensure smooth deal progression from quote to close.

Sales Documentation & Contracts

• Manage sales documentation, including contracts, proposals, and other sales-related paperwork.
• Ensure timely storage, retrieval, and compliance of sales documents.

Sales Technology & Tools Management

• Oversee the sales tech stack, including CRM, sales enablement tools, and integrations.
• Troubleshoot issues with sales tools and platforms, providing first-tier support to the sales team.
• Monitor and ensure system adoption, working with sales reps to increase tool utilization.

Reporting & Analytics

• Create regular reports and insights into sales performance, pipeline status, and forecasting.
• Analyze data to identify trends and provide actionable recommendations to improve sales effectiveness and efficiency.

Process Optimization & Troubleshooting

• Identify bottlenecks and inefficiencies in sales processes and implement solutions to improve workflow.
• Work closely with sales leadership to ensure processes are continuously optimized for better productivity and results.

Administrative Support

• Provide general administrative support to the sales team, including managing calendars, organizing sales meetings, and assisting with other ad-hoc tasks.

• 1-3 years of experience in Sales Operations, with a strong focus on data management, sales process optimization, and sales technology tools
• Proficiency in CRM systems (HubSpot preferred) and other sales operations tools (e.g., Excel, reporting platforms). Ability to troubleshoot technical issues and manage integrations
• Strong written and verbal communication skills, with the ability to work collaboratively across teams.
• Exceptional attention to detail, with a focus on data integrity and process efficiency.
• Ability to identify issues and propose effective solutions in sales processes and technology usage.
• Comfortable with the latest sales technology and software, with a strong interest in staying up-to-date with new tools and trends.
• Ability to collaborate effectively with sales reps, sales leadership, and cross-functional teams.

ABOUT US 

GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.  

Business & Corporate Services provided:

• Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
• HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
• Finance Solutions: Accounting & Tax

For more information, please visit

OVERVIEW 

We Measure Success by Results, Not Hours Worked

No timesheets.

At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time.

As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.  
Sometimes, things just take time to do well. In our business, delivering great results is a process - and we're committed to doing it right.

We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.

We are a global team, built for those who want to go further. Here's what your career at GoGlobal looks like:  

• A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
• Collaborating with a diverse, global and supportive team
• Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth

WHY WE ARE DIFFERENT  

We Make Growing Your Career Possible

• We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly.
• We do not offer equity plans. As we are not for sale and are not chasing an exit, "stock options" hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it’s better to build lasting value than to chase a one-time payout.
• We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We're proud of our own culture and prefer to grow it our way.
• We're global. We offer career opportunities across the world-whether it's new job roles or international locations.
• English is our official language, but for many, it's our second language. We embrace this and find it rewarding communicating with colleagues from all over the world.
• We are not a family. We operate more like a high-performing sports team where each individual's contribution is crucial to our collective success.
• We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership.
• We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what's coming next. It's all about open communication, building trust and empowering every individual to be part of our journey. We don't tell you what to think - we provide the information you need to make your own informed decisions.
• We believe flexibility drives success.  Our company is built on trust, and that’s why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it’s old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world.

WHAT WE OFFER 

• Global career: Work alongside the best talent from diverse backgrounds in a fast-expanding international business
• Results-driven culture: Excel in a result-driven environment that recognises and rewards high performance
• Remote/Hybrid Work: We embrace flexibility by offering fully remote work opportunities and hybrid options, depending on the country
• Unlimited vacation: Enjoy unlimited vacation days to rest and recharge at your own pace
• Wifi: Get your home wifi costs covered, ensuring you are always connected
• Annual training: Benefit from an annual training allowance to further your professional development  

Ready to take the next step in your career with us? Apply now! 

Protecting Yourself Against Recruiting Scams

Please be aware that there are people impersonating GoGlobal employees and creating fake job listings to steal personal information and/or money from candidates. We want to make sure that all interested applicants stay safe when applying for jobs at GoGlobal.

Follow these tips to safeguard your personal information:

Verify Job Listings:

• All legitimate GoGlobal job openings on external platforms (e.g., LinkedIn, Indeed) are also listed on our official website: GoGlobal Careers. If you spot a GoGlobal position solely on a job board, without a corresponding listing on our site, it's likely a scam.

Check Email Domains:

• GoGlobal employees only use email addresses ending with "@goglobal.com". If you receive communication from someone claiming to be from GoGlobal, ensure their email domain matches our standard.

Validate Job Offers:

• Legitimate job offers at GoGlobal entail a rigorous interview process involving multiple rounds. Be wary of any offer received without undergoing this standard procedure.

Protect Personal Information:

• GoGlobal never solicits passport details, financial information (such as credit cards or bank accounts), or money from job candidates. If asked for such information prior to a thorough interview process, it's likely a scam.

Verification Assistance:

• If you've received a job offer from GoGlobal but are unsure of its legitimacy, contact us at [email protected] before divulging any personal information for onboarding purposes. We're here to assist you in verifying the authenticity of the offer.

Stay vigilant and prioritize your security throughout the job application process. If you encounter any suspicious activity, don't hesitate to reach out to us for clarification. Your safety is paramount to us at GoGlobal.

**Kindly review the provided privacy notice () to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.