Solutions Engineer

About Us: 

Verifiable is a credentialing and network monitoring platform built to help healthcare organizations optimize operations with error-free, fast verifications and to stay compliant with ease. We are an official Salesforce vendor, winning the 2024 Salesforce Partner Innovation Award. We work with leading healthcare organizations such as Humana Dental, Zelis, Talkspace, Headway, Empower Pharmacy, and many others.

Introduction:

Verifiable is hiring a Solutions Engineer to help drive technical scoping during our strategic sales process. You'll work cross-functionally with Sales, Implementation, Sales Engineering, and Customer Success as an important part of our GTM strategy.

We are a fully remote company hiring in the following states: AZ, CA, CO, FL, GA, ID, IL, KY, MD, MI, NJ, NM, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA

About You

• 5+ years total relevant experience, 2+ years experience in a technical pre-sales role
• Salesforce Admin Certification is required, minimum admin level
• Strong presentation skills, capable of leading technical demos and handling real-time customer questions.
• Clear and effective communication across both technical and non-technical audiences, demonstrating product value.
• Competent in handling mid-level technical challenges and contributing to solutions in live customer settings.
• Ability to use analytical skills to diagnose issues and provide customer-centric solutions.
• Ability to answer solution related RFP questions without assistance.

Responsibilities

• Technical Demos: Collaborate closely with the Sales team to deliver technically focused demonstrations for prospective customers, particularly in the ENT sector. Showcase our solutions' capabilities effectively.
• Discovery and Scoping: Conduct comprehensive discovery sessions with clients to gain a deep understanding of their specific technical requirements, challenges, and existing systems. Translate client needs into technical solutions.
• Solution Configuration: Customize our solutions to meet the unique needs of customers, ensuring that they align with the proposed technical solution and provide maximum value.
• Implementation Support: Work closely with the Implementation team to provide technical guidance and support during project implementation. Troubleshoot technical issues, perform system integrations, and ensure seamless deployments.
• Technical Expertise: Stay up-to-date with industry trends, emerging technologies, and best practices related to health tech and ENT solutions. Share your technical expertise and insights with both internal teams and customers.
• Documentation: Create and maintain detailed technical documentation, including solution configurations, integration guides, and troubleshooting resources
• Cross-functional communication: Proactively bring in stakeholders from sales, product, and technical teams into the sales cycle to develop customer solutions.Contributing insights from customer interactions back to product teams to support product development.

More About Verifiable:

We’ve grown to over 100 employees in 5 years. Steady revenue growth allowed us to secure a $27M Series B led by Craft Ventures, bringing us to $47M in total funding.

We value the many benefits of remote work, so we’re fully distributed across the US and internationally.

Benefits include Health/Vision/Dental plans, unlimited PTO, new Apple equipment, and startup equity as part of your comp package.