Solutions Architect - Infrastructure

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Infrastructure and Operations Solutions Architect is a pivotal role responsible for delivering comprehensive architecture services for the organization's IT infrastructure and solutions. This position involves a thorough assessment of current systems, making informed recommendations for enhancements, and developing detailed blueprints for the deployment of hardware, software, networks, and cloud solutions. The architect plays a crucial role in providing leadership, facilitation, analysis, and design tasks to ensure that information systems and platforms are meticulously designed and continually evolve to meet organizational needs. Their expertise ensures that the IT infrastructure not only meets current demands but is also scalable, secure, and aligned with future technological advancements.

• Vision Development: Develop the overarching vision for the solution, ensuring that it aligns with the specific requirements of the system or project.

• Leadership: Provide leadership throughout the project lifecycle, ensuring that the design and implementation follow the established guidelines and standards.

• Analysis and Design: Perform comprehensive analysis and design tasks to ensure the appropriateness of information systems and platforms.

• Collaboration: Work closely with project and business resources to ensure the correct implementation of the initial design.

• Design best-in-class solutions that scale globally in a hybrid environment.

• Compliance: Ensure all designs and implementations meet the Enterprise and Security Architecture guidelines. 

RESPONSIBILITIES:

• Collaborate with Product Management, Enterprise, Technical Architecture and Engineering to create system specifications that meet customer requirements. Consult on technology implementation and modification activities for existing and new system solutions. Ensure alignment with the enterprise by consulting with other Architecture team members. Document and present system design artifacts to Architecture Review Board.

• Assess technologies for specific applications and projects, ensuring compliance with Enterprise and Security Architecture guidelines. Facilitate the research, evaluation, and selection of hardware and software technology for programs and projects, considering enterprise integration. 

• Evaluate current and new platforms to determine the direction for additional technologies and features, such as cloud, mobile, and application readiness and roadmap. 

• Engage in activities ranging from strategic planning to design reviews, focusing on the needs and integration of individual systems. Determine system lifecycles and roadmaps for individual business programs.

• Keep system documentation up to date and provide input on system design documentation.

• Collaborate with other Solutions Architects and maintain documentation for solution architecture patterns that can be leveraged across multiple products and platforms.

• Perform other duties as assigned

EDUCATION/CERTIFICATIONS

• Bachelor’s degree or equivalent preferred

TECHNICAL SKILLS

• Strong understanding of Virtualization and Cloud Computing solutions in Azure and AWS required. 

• Experience in design with scalable architectures leveraging cloud-native technologies, microservices, containers, and serverless technologies required. 

• Strong knowledge of networking concepts, including LAN/WAN, VPN, firewalls, and load balancers required.

• Strong understanding of cloud security principles, identity management, and access control required. 

• Strong Knowledge of disaster recovery planning, backup solutions, and business continuity strategies to ensure system resilience required. 

• Strong understanding of M365 platforms and architecture design principles required.

• Strong understanding of ServiceNow platform, ITSM knowledge, CSDM 3.0 or higher required

• Strong understanding of Unified Communication cloud platforms required. 

• Understanding of Low code platform and technologies such as Power Apps preferred.

EXPERIENCE

• A minimum of 7 years of experience in at least two IT solution development disciplines (technical or infrastructure architecture, network management, application development or cloud development in an Enterprise environment required

• 3+ years of architecture experience in Infrastructure and Operations implementations required.

• Prior experience in a similar role for implementing mission critical and complex software solutions leveraging cloud platforms required. 

• Demonstrated ability to learn quickly and adapt to new technologies required. 

LEADERSHIP SKILLS

• Excellent communication and leadership skills. 

• Proven ability to work in a collaborative, cross-functional environment. 

• Strong problem-solving and decision-making abilities. 

• Proven ability to articulate the Enterprise, Data and Security Architectural guidelines. 

• Excellent customer service skills including reporting, organization, written and oral communication, and task prioritization. 

At RSM, we offer a competitive benefits and compensation package for all our people.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits   https://rsmus.com/careers/el-salvador.html. 

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].