Site Reliability Engineer (Hybrid-Flexible Options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview:

We are seeking a skilled and motivated Site Reliability Engineer (SRE) to support the design, implementation, and operational management of our hybrid infrastructure environments. These environments include on-premises, private cloud, and public cloud platforms, with a focus on AWS. This role is crucial for maintaining the scalability, reliability, and security of our systems as you work collaboratively with a team of engineers.

Key Responsibilities:

• SRE Best Practices: Assist in the deployment of SRE practices, focusing on service level objectives (SLOs), service level indicators (SLIs), and monitoring and alerting systems.
• Automation and Efficiency: Contribute to the development and implementation of automation tools and processes to improve system reliability and efficiency.
• Incident Management: Participate in the identification and resolution of system outages and emergencies, and assist in root cause analysis to mitigate future incidents.
• Capacity Planning & System Design: Support capacity planning and system design efforts to ensure infrastructure meets growing demands.
• Collaboration: Work with cross-functional teams, including application development, cloud architecture, and platform engineering, to support aligned solutions and operational standards.
• Observability & Monitoring: Assist in optimizing observability tools, such as Datadog, Splunk, and CloudWatch, to gain actionable insights into system performance and health.

Must-Have Qualifications:

• Strong experience with AWS services (e.g., SSM, CloudFormation, ECS, EKS, Lambda).
• Familiarity with CI/CD pipelines and experience with tools like Jenkins, Gitlab, or AWS CodePipeline.
• Proficiency in scripting (e.g., Python, Shell) with experience on Linux/Windows platforms.
• Experience with Infrastructure as Code using tools such as Terraform and/or Ansible.
• A proactive mindset with the ability to learn and adapt new technologies.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3 to 5 years of experience in site reliability engineering or DevOps related roles.
• Knowledge of microservices architecture and databases such as AWS Aurora/RDS.
• Basic understanding of web technologies and experience with monitoring tools like Datadog or Splunk.
• AWS certification is a plus.

Soft Skills:

• Strong problem-solving skills and ability to work independently as well as in a team.
• Effective communication skills, both written and verbal.
• Team-oriented mindset with a willingness to collaborate across global teams.

#LI-Hybrid #LI-KA2

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.