ServiceNow Trainee

Company Description

We are entrepreneurs in disruptive technology, at Devoteam, we deliver innovative technology consulting for business. Digital Transformakers, we are 7,000+ professionals across EMEA dedicated to ensuring our clients win their digital battle. We improve business performance making their companies truly digital. We advise our clients and build IT infrastructure for digital, making sure people are along for the ride.
Devoteam Middle East, we are the region's leading consulting firm delivering innovative Business & Technology Consulting & Solutions. Our 14 years of existence anchored in technologies that enables our clients business to flourish, accordingly our focus is to help our clients' win the digital battle, adapted to our clients’ business challenges, with a unique consideration to its impact on their systems and structures.
To know more about us, please visit: www.devoteam.com

Job Description

Devoteam-NPlatform is seeking an experienced, ServiceNow delivery consultant to Join our fast-growing professional services business. The primary role of this position is the delivery of current services for our customers as well as enhancing and growing service delivery capabilities within the company. We aim to build a strong consultation team to enhance and improve ServiceNow delivery, support, and operations to result in the best practices for delivering to customers.

The successful Graduate candidates will be responsible for ensuring they are successful at learning the fundamentals of ServiceNow implementations and development during their three-month program. The main goal is to prepare the graduates for future responsibilities of a Junior Technical Consultant such as:

• Deliver by combining technical knowledge/development services using ServiceNow’s different modules and the platform.
• Support the delivery of customer projects consulting engagements and also internal projects.
• When not on client engagements, develop the needed experience and knowledge on the ServiceNow platform plus follow the needed certification path.
• Provide technical consultancy on the design, implementation, customization, and deployment of ServiceNow cloud software-based solutions supplied by Enable to its clients.
• Develop applications on the ServiceNow platform using the best programming languages and practices.
• Produce technical & design documentation as required
• Escalate product issues via the project team
• Participate in regular meetings to discuss client issues, project progress, risks, issues, and work practices or tasks.

Qualifications

• You have graduated in 2023 or recently.

• You speak and write English fluently and have strong communication skills.

• Bachelor's Degree in Computer Science, Information Technology, Engineering ,or equivalent
• Solid theoretical/practical understanding of the project delivery lifecycle and processes.
• Strong interpersonal skills with the ability to work well with all levels of employees.
• Strong consultative and analytical skills.
• Effective verbal and written communication skills.
• Solid theoretical commercial awareness and presentation skills.
• Broad theoretical knowledge of information technology infrastructure.
• Passionate to learn about the cloud world and SaaS, and PaaS.

Additional Information

Our Values: 

Practical
While respecting our culture we are constantly in pursuit of new ideas that provide outstanding benefits for our people and customers.

Passionate
We enjoy what we do. We’re confident that you will too.

Committed
We’re reasonably flexible. Our approach will always be honest and transparent.

Engage
When we work and engage with clients or each other, we are always in the moment and fully focused.

Learn
Our aim is to keep learning something new and useful every single day. We motivate and inspire each other to find the best innovative solutions to challenges and share our experiences and knowledge.
Deliver
Every operation with clients is focused on delivering the best quality outcome. We are strongly committed to what we do, consistent in our approach, and always honest and transparent in our delivery.