ServiceNow Application Developer

Posted 23 Days Ago
Be an Early Applicant
Washington, DC
125K-146K Annually
Senior level
Information Technology • Consulting
The Role
The ServiceNow Application Developer will be responsible for developing and managing applications on the ServiceNow platform, including IT Service Management, IT Operations Management, and other modules. Duties include writing and debugging scripts, data import, workflow automation, and creating chatbot conversations and custom widgets.
Summary Generated by Built In

Steel Point Solutions is an amazing SBA Certified (8a), HUBZone, Small Disadvantaged Business (SDB) and a Woman Owned Small Business (WOSB) company. Established in 2013 with a vision of offering world class, integrated business solutions for all levels of Government and commercial enterprises. We are represented by a team of talented and qualified professionals who know how essential efficient, cost-effective integrated solutions are to your organization’s success. Leveraging these resources, we strive daily to lead the industry in program management and service delivery. 


Steel Point Solutions is looking to hire ServiceNow App Developers to meet the responsibilities listed below in ITSM, ITOM, Asset Management (HAM/SAM).

Key Responsibilities

  • Write, test, and debug scripts using the scoped client-side and server-side APIs
  • Secure applications against access by unauthorized users and applications
  • Import data from external data sources
  • Automate application logic using workflow, scheduled script executions, and inbound and outbound email
  • Use application properties to modify application behavior dynamically
  • Automate application processes with Flow Designer
  • Use web services for outbound and inbound REST integrations
  • Create scripted REST web services to interact with third-party applications
  • Analyze data application data
  • Enable users with context-sensitive help
  • Use source control to manage application files
  • Create chatbot conversations for Virtual Agent
  • Build and test a portal using Service Portal
  • Develop custom widgets for Service Portal
  • Develop applications that support Domain Separation

Required Qualifications

  • Bachelor's degree in Information Systems, Computer Science, or a related discipline
  • At least 5 years of experience with ServiceNow design and administration
  • At least 5 years of experience in software design and development
  • Experience with IT Service Management (ITSM), IT Operations Management (ITOM), and/or other ServiceNow modules.

Preferred Qualifications

  • ServiceNow Certification (i.e. Application Developer, Implementation Specialist, Systems Administrator)
  • Prior federal government experience


Candidates from Historically Underutilized Business Zones (HUBZone) are strongly encouraged to apply. To determine whether you reside in a HUBZone, visit: https://maps.certify.sba.gov/hubzone/map.


Steel Point offers a comprehensive benefits package for eligible full-time positions, including medical, dental, vision, life insurance, short- and long-term disability, 401K with company match, critical care voluntary insurance, flexible paid time off, paid holidays and opportunities for professional development reimbursement.  Join us to enjoy competitive compensation and a full range of benefits designed to support your well-being and work-life balance. 

The salary range represents a general guideline; however, Steel Point Solutions considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Salary Range

$125,000$146,000 USD

Top Skills

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The Company
HQ: Calverton, Maryland
28 Employees
On-site Workplace
Year Founded: 2013

What We Do

Headquartered in Calverton, MD and established in 2013, Steel Point Solutions, LLC (Steel Point) is a digital transformation solutions provider. Our mission is to deliver business solutions that empower our clients to accelerate adoption of transformative digital processes. We assist our clients with achieving impactful results with our proprietary platform.

For more information on how we can assist your organization please contact us at [email protected]

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