Senior Technical Program Manager

Swiftly® is a leading provider of technology and solutions for retailers worldwide. Our best-in-class platform delivers innovative, turn-key solutions that empower retailers to grow sales and build loyalty, while enabling brands to reach more shoppers through retail media networks. 

Swiftly is the first vendor in the industry to connect the digital and in-store shopping experience with a robust ad platform, while deepening insights using 1st party data and analytics. We offer the only system to seamlessly connect with retail customers across the entire shopping journey. With our recent Series C funding round totaling $100M we are expanding our team with exciting times ahead. Swiftly is building better retail through technology. 

Position Summary 

Swiftly is searching for an engineering leader who is eager to work in a fast-paced, dynamic, and highly technical environment, delivering mobile applications, data solutions, and microservices in support of enterprise retail customers.

This is a full time contract role. We use Deel as the employer of record and contract. 

Responsibilities Include:

• Own the entire software development lifecycle, from scoping through implementation, for two or more project teams 
• Perform all program management activities for each assigned project: planning, identifying key resources and stakeholders, facilitating estimate and schedule planning, driving project milestones, leading kickoff, daily, and weekly meetings, providing updates to internal and external stakeholders, documenting outcomes, following through on project retrospectives, continuously monitoring and reporting on progress, etc.
• Act as the primary point of contact for all stakeholders (internal and external) throughout the project lifecycle, communicating and collaborating across Engineering and Product as well as external organizations such as Retailer Operations and Customer Success, driving decisions and resolutions 
• Uncover and manage interdependencies and impacts across projects and teams, often without direct management authority, navigating sometimes divergent expectations
• Recommend re-prioritization and/or re-sequencing to accommodate project workload in accordance with resource availability and roadmap changes, facilitating critical path analysis, troubleshooting technical and business-related implementation problems in real time, and assigning to team members or escalating as appropriate 
• Provide thought leadership when addressing technical customer challenges and/or program execution hurdles, continuously improving the broader organization and helping it and the company to scale 
• Other related duties as assigned

Required Qualifications:

• 5+ years of software and/or data engineering experience in a fast-paced, dynamic, and highly technical environment, preferably delivering mobile applications and/or data solutions and microservices in support of enterprise customers 
• Self-motivated and able to operate independently without management oversight
• Ability and willingness to take ownership of project dependencies
• Strong verbal and written communication skills and a nuanced ability to facilitate effective interactions, both internally and externally to the team 
• Strong organizational skills and an ability to prioritize many tasks without losing sight of the highest priority items 
• Ability to manage project ambiguity, complexity, and cross-functional interdependencies in an organized and structured way 

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Working For Swiftly

We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We're a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment. 

Every Swiftly employee: 

-Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment 

-Takes ownership of their domain from the ground up, from inception through deployment to customers 

-Leaves their ego at the door and ensures the best idea leaves the room 

-Is always experimenting with new technologies and learning new skillsets 

If you've ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you. 

Equal Opportunity Employer 

Swiftly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Swiftly will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process.