Senior Team Lead, Business Operations & Strategy

About GetYourGuide

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 150 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 800 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world. Visit our careers website to learn more.

Team mission

Our mission is to to curate the world's most exceptional customer experience and inventory at the most visited attractions in the world such as Disneyland, Eiffel Tower, Louvre Museum, and Broadway. These locations behave differently than other less demanded locations and therefore require customized and cross-functional strategies. 

You will:

• Develop and implement strategies for key focus areas of the Top Points of Interest team including:
  • Develop Strategy and implementation of initiatives to ensure fair competition at top points of interest
  • Oversee strategy and long-term vision for our vertical integrations business unit: - Direct Operations Division is a separate entity that owns and operates tours at top attractions in Paris
• Gather an in-depth understanding of the competitive landscape at top Point of Interest
• Collaborate closely with Product, Marketing, Sales, and other teams to ensure seamless and successful execution of initiatives.
• Conduct data analyses to identify and capitalize on growth opportunities, engaging with senior-level stakeholders (directors, VPs, and C-level executives).

Who you are:

• You've got 4+ years in management consulting, or 6+ years in Operations, Strategy, or Marketing in a fast-paced environment, ideally in a marketplace or SaaS company.
• You have at least 2 years of people management experience
• You have an entrepreneurial spirit and can think about both scaled implementation as well as optimization of initiatives in a startup environment
• You're a self-starter with sharp commercial acumen, ready to tackle projects with a bold, test-and-learn mindset
• You're a strategic thinker and business developer, breaking down complex problems into clear, actionable plans
• You're a data dynamo, using tools like Excel, Looker, and external datasets to fuel your strategies
• You thrive in ambiguity, confidently taking the lead without needing detailed instructions
• You're a pro at managing cross-functional projects, aligning multiple stakeholders, and driving engagement and efficiency
• Excellent written and verbal communication skills in English
• French speaking is a plus

How we set you up for success:

• Invest in your development with an annual personal growth budget
• Become a part of our success with virtual stock options
• Enjoy flexibility with a hybrid work-from-home and telecommuting policy
• Save on transportation costs with discounted public transportation tickets
• Support your loved ones with generous maternity and paternity leave policies

And more...

We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via [email protected].

We are an equal-opportunity employer

Our commitment is that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application. 

Important notice: Protect yourself from recruitment scams

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to [email protected]. Stay vigilant and protect yourself from recruitment scams.

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