Senior Staff Cloud Platform Engineer

 About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

At Bazaarvoice, we’re all about solving tough problems with smart, hands-on engineers who love to learn, explore, and build. If you thrive on challenges and bring energy, passion, and creativity to work every day, we want you on our team!

About Team

This role is for the Platform Engineering Team, which is the 2nd largest team at BV.

We offer Developer Platforms such as CI/CD, source control, artifact repository management, monitoring and observability tools and application platforms.

We provide Cloud Best Practices & Shared Libraries for consulting on cloud-based software, maintaining shared libraries and offering an automation toolbox.

We Enhance Developer Experience by creating high-quality templates and guidelines, which help reduce developers' cognitive load and streamline workflow.

We are a 14 member team working in the UK and India.

How you'll make an impact:

- You will design and architect robust, scalable, secure, complex systems and platforms, ensuring your ability to manage large scale operations.

- You will build internal tools and automation frameworks that will make the platform more accessible and improve efficiency.

- You will keep up with emerging technologies and industry trends, introducing cutting-edge tools and solutions to enhance platform capabilities.

- You will provide technical mentorship, defining best practices and fostering growth among engineers.

- You will work closely with the Principal Engineering Committee (PEC), principal software engineers and security teams to ensure smooth integration and effective communications across the organisation.

The must have skills that matter:

- 10+ years of experience working with highly scalable, distributed systems utilizing open-source technologies.

- Strong programming expertise in Golang/Java/Python.

- Hands-on experience designing and implementing complex cloud architectures on AWS and GCP, incorporating best practice for scalability, security and cost efficiency.

- Expertise in Infrastructure as Code (IaC) and advanced cloud architecture strategies.

- Proficiency in serverless architectures, including AWS Lambda, API Gateway and DynamoDB.

Why You'll Love Working With Us:

- Work with cutting-edge tech in an innovative, collaborative environment.

- Competitive salary + good benefits (insurance, annual leave, bonuses, referral rewards and more).

- We're Great Place to Work Certified (3 years in a row!).

- Hybrid work model (3 days in office - Global Technology Park, Bellandur).

If this sounds like you, let's talk!

#LI-Hybrid #LI-SR1

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives. 

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.