Senior Staff Data Scientist

Do work that matters

As we continue our pursuit of NPS +30 we need to transform the way we engage with our customers and colleagues.  As the Senior Staff Data Scientist you will be responsible for the development and delivery of next generation Gen AI Chatbots and AI models supporting the bank to level-up AI adoption. This role involves thought leadership, AI solution design, and designing and developing cutting edge AI models to uplift customer experience.

As the Senior Staff Data Scientist, you will play a pivotal role in ensuring CBA continues to be a trusted leader in the Responsible use of AI. You are passionate about all things related to Data Science, Gen AI and Machine Learning tools, highly technical and enjoy being fully hands-on with coding in Python and R. You will be driving projects and outcomes, being heavily focused on design and implementation of models and monitoring.

You will come with strong business acumen along with demonstrable experience in using statistics and machine learning techniques and will be part of a high-performing team of data scientists that concentrate on building customized data science models to solve business problems.

See yourself in our team

As a community, our data scientists have diverse backgrounds and industry experience with state-of-the-art machine learning research and development expertise, and in-depth knowledge of structured and unstructured data in the Bank.

We are open-minded, curious and passionate about problem solving and data driven innovation at scale. In CBA we collaborate with universities and start-ups, hold regular knowledge sharing, technical training and external meet-ups which aid in growing our data science community and industry reputation.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

We are seeking people who are:

• Passionate about building market leading commercial, Gen AI Chatbot, machine learning systems that utilise state of the art Gen AI Solutions.

• Excited about tackling new challenging business problems in Data Science using Gen AI tools.

• Adept with using a combination of commercial and technical Data Science models to find unique solutions in adding strategic value to the business.

• Collaborative in nature to work with product teams, curious enough to solve data problems and courageous in positively influencing senior stakeholders.

• Natural leaders that enjoy a collaborative environment and want to help foster a positive and inclusive culture that promotes development and growth.

• Constantly thinking outside the box and breaking boundaries to solve complex data science problems.

We are also interested in hearing from people who:

• Can provide technical and thought leadership on emerging Gen AI technologies and the impact they might have towards the strategic objectives of the business stakeholders

• Are interested to coach and nurture junior members of the Data Science team

• Can build and develop ML and AI solution and utilise statistical models to drive business decisions and outcomes

• Can develop and implement Gen AI solutions in collaboration with business representatives and other technical teams, including MLOps teams, Solution Architects and product owners to provide implementable AI and ML solutions and insights to drive engagement and customer satisfaction

• Are experienced in working with large and complex data within a corporate environment, and automating processes

• Have a natural talent to communicate and positively influence a diverse and large group of stakeholders and cross-functional teams

Tech skills:

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure to any Data Science, AI, Gen AI and Machine Learning systems and statistical modelling skills will set you up for success in this role!

• Solid foundations in statistical modelling, Gen AI, Data Science and ML models.

• Proficient in developing and deploying a variety of AI / data science solutions including generative AI, NLP, reinforcement learning.

• Core background in Software Engineering and Data Science streams.

• Highly experienced in coding to build and implement the ML models easily and quickly using Python, R and PySpark.

• Strong leadership skills to handle the end-to-end process- build, implement and deploy Gen AI and ML models, and communicate timelines and key milestone to stakeholders and product owners.

• Bachelors in Computer Science or Engineering or Mathematics or Statistics or similar disciplines

Working with us:

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace.  One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day.

Here, you’ll thrive. You’ll be supported when faced with challenges and empowered to tackle new opportunities. You’ll be empowered to do your best work and be given the choice on when and where that work happens. We really love working here, and we think you will too.

Don’t miss out on this opportunity and APPLY TODAY!

Including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.

If this sounds like the role for you then we would love to hear from you.

Advertising End Date: 05/03/2025