Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
The work
As a full-stack engineer, you'll drive end-to-end development across our technology stack. You'll create Elixir microservices backed by Postgres, Redis, and DynamoDB, while also building React front-ends. Our services run on Kubernetes in Docker containers.
Working in self-reliant product teams, you'll contribute to diverse projects throughout the entire development lifecycle. This role is perfect for those passionate about both server-side and client-side technologies, eager to craft cohesive, full-stack solutions.
The team’s setup
This role offers an exciting opportunity to join our Interactions Group, focusing on Glia's core text-based communication functionality. You'll be working on systems that facilitate seamless communication between operators, visitors, supervisors, and external parties across Glia’s ChannelLess® architecture.
Our team is distributed across Tallinn and Tartu, Estonia, operating in the Eastern European time zone (EET/EEST).
Our current tech stack
- Coding languages: Elixir, Ruby, Javascript (React)
- Current Persistence Solutions: Amazon RDS for PostgreSQL, DynamoDB, S3
- Infrastructure: AWS
- Monitoring: DataDog
- CI/CD: Jenkins
- Other: AWS services, Kafka, GitHub
Note: We are constantly evolving our tech stack to ensure the usage of the right tools for specific needs, and you will be part of the process of choosing new technologies.
Responsibilities
- Planning and leading development projects (including Front-End)
- Design, develop, and maintain elixir and ruby services
- Collaborate with cross-functional teams to define, design, and ship new features.
- Good understanding of our product and can propose improvements.
- Ensure the performance, quality, and responsiveness of applications.
- Troubleshoot complex software issues.
- Help maintain code quality, organization, and automatization.
- Develop and implement unit and UI tests to ensure robust and scalable solutions.
Candidate requirements
- Experience: 5+ years of professional software development experience
- Programming Languages: Experience in one or more backend languages
- Front-End: Experience building complex front-end applications
- Web Technologies: Experience with RESTful APIs, microservices architecture
- Cloud Platforms: Familiarity with cloud services like AWS
- Communication: Good verbal and written English communication skills
- Testing: Experience with unit testing, integration testing, and test-driven development
- Database Systems: Knowledge of Postgres and/or DynamoDB databases
- Knowledge of continuous integration, deployment, and delivery practices
Nice to have requirements
- Experience with Elixir
- Experience with Ruby
- Experience with event-driven architecture
- Experience with UX testing frameworks
Benefits
- Competitive salary
- Professional development support (trainings, courses, conferences, books, etc)
- Access to all the latest tools and equipment you’ll need
- Sports compensation
- Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
- Generous referral bonuses
- Diversity: 25 countries represented
*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team is using only glia.com mailboxes for coordinating interviews, providing updates and sending documents. Our hiring process involves an introduction, and practical and team interviews, followed by a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via [email protected]
*Want to know more about working at Glia? Check our Glia's Career FAQs
Top Skills
What We Do
Glia enables companies to deliver an in-person customer experience online. With a single line of code, companies can identify and engage their highest-value web visitors through video, voice, chat, and CoBrowsing to increase online conversions and improve customer support.
