Senior Salesforce Business Analyst

Posted 2 Days Ago
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Austin, TX
Senior level
Real Estate • PropTech
The Role
The Senior Salesforce Business Analyst at CoreLogic is responsible for gathering business requirements and translating them into Salesforce solutions. Duties include configuring Salesforce, customizing using Process Builder and Flows, creating reports, training end-users, and optimizing processes for efficiency. The role also involves testing and maintaining documentation while ensuring that solutions meet business needs through collaboration and ongoing support.
Summary Generated by Built In

At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

CoreLogic is looking for a Senior Business Analyst to gather and document business requirements, translating them into effective Salesforce solutions. You will configure Salesforce, customize the platform using tools like Process Builder and Flows, and create reports and dashboards for data-driven decision-making. The role includes training end-users, providing ongoing support, and optimizing processes for efficiency. You will conduct testing, manage change processes for new implementations, and maintain detailed documentation. The ideal candidate will stay current with Salesforce updates and collaborate with various departments to ensure solutions meet business needs.

Job Qualifications:

  • 3+ years of Business Analysis experience, including demonstrated success owning and delivering business process improvements
  • 3+ years of Salesforce Platform experience preferred
  • Bachelor's Degree Preferred or Equivalent Experience
  • Salesforce Administrator Certification
  • Salesforce Business Analyst Certification

Job Responsibilities

  • Identifying and documenting business needs and requirements, often through interviews and workshops with stakeholders.
  • Developing solutions within Salesforce to meet business requirements, considering best practices and system limitations.
  • Analyzing data within Salesforce, creating reports and dashboards to support business decision-making.
  • Configuring Salesforce settings and customizing the platform using tools like Process Builder, Flows, and layouts.
  • Training end-users on Salesforce functionalities and providing ongoing support to ensure effective system usage.
  • Continuously evaluating and improving Salesforce-based processes for efficiency and effectiveness.
  • Conducting testing of Salesforce solutions to ensure they meet requirements and are free of major issues.
  • Managing the change process related to new Salesforce implementations or updates.
  • Maintaining detailed documentation of Salesforce configurations, processes, and training materials.
  • Business Analysts must stay informed about these updates and implement any changes that could benefit their organization
  • Work with various departments to understand their needs. Translate business requirements into Salesforce solutions. Act as a liaison between users and the technical team.
  • Continuously seek opportunities for improvement in Salesforce solutions. Propose and implement new features or enhancements to maximize the effectiveness of Salesforce. Stay up to date on industry best practices and incorporate them into solutions.

CoreLogic benefits information can be found here: http://www.yourcorebenefits.com/.  Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range. 

CoreLogic is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace. 

CoreLogic is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package.  We are better together when we support and recognize our differences. 

Please apply on our website for consideration.

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Top Skills

Salesforce
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The Company
Pacifica, CA
4,880 Employees
On-site Workplace
Year Founded: 2010

What We Do

With boundless passion and commitment, our 5,000+ team members share a singular focus: to help millions of people find, buy, and protect the homes they love. As a leading provider of gold standard data, analytics and platforms, CoreLogic enables real estate professionals, financial institutions, insurance carriers, government agencies and other housing market participants to help people make their dream of homeownership a reality.

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