Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.
Introducing Calabrio – The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.
We are seeking a Senior Revenue Accountant to join our growing team. In this role you will be primarily working on accounting for direct and indirect customer revenue recognition for sales across each of the company's offerings.
What you’ll be doing (Key Responsibilities):
Financial Reporting Month-End Close
- Compile and analyze financial information to prepare journal entries, and document business processes
- Analyze monthly revenue by stream to ensure completeness and accuracy of revenue
- Perform reconciliations for unbilled accruals, deferred revenue, and accounts receivable
Reporting Operations
- Review contracts for proper revenue recognition in line with ASC 606
- Assist with preparing revenue reporting package, including revenue-related flux comments, revenue deep dive, and revenue-related disclosures
- Build processes and procedures to account for revenue and contra-revenue in accordance with ASC 606
- Support decision making and resolution of revenue-related accounting issues.
Other Responsibilities
- Collaborate with various teams to provide guidance on the impact of contractual arrangements and business decisions to ensure data readiness for month-end accounting
- Support US GAAP audits
- Assist with annual budgeting and monthly forecasting processes
- Support system upgrades and implementations
- Assist on cross functional projects as needed
Success Criteria:
- Eager to take on new tasks and projects
- Ability to thrive in change and ambiguity
- Strong written, oral communication, analytical and interpersonal skills
- Solid leadership, analytical and problem-solving skills and good business acumen
- Ability to take initiative, work independently and achieve success with minimal supervision
- Exceptional documentation skills with the ability to be clear and concise
- Ability to successfully manage multiple tasks concurrently
- Intermediate to advanced experience with Microsoft Word, Excel, PowerPoint, and Outlook
- BA/BS degree in Accounting, Finance or equivalent
- 2+ years total accounting experience
- Knowledge of ASC 606 and internal control best practices
You've learned about what you'll be doing, here's what benefits you'll be getting when you join Calabrio:
- Global team recognized for their passion for innovation.
- Innovative product culture and project exposure.
- Training and development from industry-leading experts.
- Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement.
- We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $90,000 annually.
Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent
What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and truly excited to come to work!
Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 9 years in a row, a 2022 certified Great Place to Work UK, named one of BC’s Top Employers for 2023, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal.
Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.
We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing . An applicant requesting may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.
Ready for Exponential Career Opportunities? Apply now
Top Skills
What We Do
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform allows for quick deployment of remote work models—and it gives our customers precise control over both operating costs and customer satisfaction levels.
Our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Customers choose Calabrio because we understand their needs and provide a best-in-class experience, from implementation to ongoing support.
Calabrio provides an easy to use workforce optimization suite for contact centers.
