Senior Program Manager, Product Operations & Program Management

Thank you for considering Progyny!

We are seeking a Senior Program Manager to drive release readiness and operational excellence with a focus on streamlining processes and enhancing product development workflows within our Product Operations & Program Management team. This role will be instrumental in supporting product managers, improving cross-functional collaboration with key functional leaders and business stakeholders across the organization.   

As a Sr. Program Manager, you will leverage your expertise in program management, project execution, and process optimization to create scalable solutions that drive efficiency across teams.  
 

You will be a strategic problem solver, a trusted advisor to product leaders, and a hands-on executor who ensures programs meet business objectives. 

What you'll do... 

• Partner with Product Management, Engineering, and cross organizational department leaders to ensure successful execution of strategic initiatives. 

• Develop and maintain detailed project plans for large initiatives, managing risk, removing barriers and reporting to all level of leadership on progress towards goal. 

• Foster a culture of continuous improvement and proactive problem-solving. 

• Build strong relationships across teams, serving as a trusted resource for driving clarity in complex projects and programs. 

• Act as a connector across departments, ensuring smooth execution of product initiatives. 

• Facilitate effective communication between business, product, engineering, and leadership teams to maintain alignment. 

• Experience in deployment and release readiness and management  

• Support product development workflows to enhance collaboration between product managers, engineering, and design teams. 

• Support and refine best practices for product planning, prioritization, and stakeholder alignment. 

• Experienced in agile practices, & process maturity. 

About you… 

• 8+ years of program management and product operations experience, aligning resources at all levels towards successful launches 

• Proven experience leading cross-functional programs with a focus on product development process optimization. 

• Strong background in program project management methodologies, Agile processes (Scrum, Kanban). 

• Exceptional ability to translate strategic objectives into tactical execution plans, identify and manage risk to achieving business objectives 

• Proficiency in tools like JIRA, Confluence, Smartsheet, Monday or similar project management software. 

• Exceptional interpersonal, communication, relationship building, organization, and time-management skills  

• Proven ability to adjust quickly and flexibly in a dynamic environment  

• Detail-oriented, efficient, organized, resourceful, and highly productive while still seeing the bigger picture  

• Proven ability to facilitate executive discussion and influence a recommended course of action  

• Possess analytical problem-solving skills  

• Proven ability to collaborate across teams and departments  

• Working knowledge of technology products, typical integrations and experience in creating joint products with other healthcare vendors and services companies 

• Strong healthcare acumen and knowledge of employer benefits landscape  

• Ability to handle multiple tasks at any given time and prioritize accordingly  

• Demonstrated high skill levels of written and verbal excellence in business writing, presentation, and interpersonal skills  

• Ability to work in a fast-paced environment with a minimal amount of supervision  

• Ability to influence decision-makers, and proven negotiation skills 

Please note: Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.  

About Progyny:   

Progyny is a transformative fertility, family building and women’s health benefits solution, trusted by the nation’s leading employers, health plans and benefits purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. 

Our benefits solution empowers patients with concierge support, coaching, education, and digital tools; provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs.  

Our mission is to empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.  

Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit www.progyny.com. 

Our perks:  

• Family friendly benefits: Paid family and parental leave, fertility and family building benefits (including egg freezing, IVF, and adoption support), family care fund and Parents’ Employee Resource Group  

• Health, dental, vision and life insurance options for employees and family  

• Free in-person, virtual and text-based mental health and wellness support  

• Paid time off, including vacation, sick leave, personal days and summer flex time  

• Company equity  

• Bonus program  

• 401(k) plan with company match 

• Access to on-demand legal and financial advice   

• Company social events  

• Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office 

In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $125,000 - $135,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.   

Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. 

If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to [email protected]. 

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