Senior Manager, Marketing

Posted 2 Days Ago
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Stamford, CT
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Lead marketing communication projects by planning and implementing marketing campaigns, product strategies, and communications to support Direct to Consumer apps, upsell, retention, and engagement. Provide guidance to teams, oversee launch strategies, utilize marketing channels, ensure brand representation, and enhance customer experience. Develop reports, manage relationships, and perform other duties as needed.
Summary Generated by Built In

JOB SUMMARY
Leads Marketing Communication Projects in planning and implementation of marketing campaigns, product, programming, and related communications strategies to support Direct to Consumer apps, upsell, retention, and engagement. Responsible for guidance and direction to teams and departments for programs requiring execution.
MAJOR DUTIES AND RESPONSIBILITIES• Build, implement, and maintain marketing plans that align with organizational and departmental objectives tied to customer engagement, retention, and revenue.• Recommend new solutions that will support demand generation, retention, and revenue goals.• Provide oversight of various launch strategies tied to new offers, products and services and related communications.• Utilize all marketing channels as they're made available, including digital, direct marketing, media.• Responsible for execution of communications tactics and vehicles, ensuring they launch on time, accurately, and represent Spectrum's brand.• Provide internal communications of projects to support needs at all levels of the organization.• Actively and consistently support all efforts to simplify and enhance the customer experience.• Responsible for proofing of department material and tactics to ensure compliance & support of company / brand strategy for messaging.• Develop recaps and reports for all campaigns, providing analysis on campaign success.• Present to supervisor, leadership, and Marketing organization as needed, including marketing plans, plan status, and plan recaps.• Manage internal and external partner relationships.• Approves projects, PO's, and invoices as appropriate.• Performs other duties as requested by supervisor.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Knowledge of marketing strategies and procedures
  • Knowledge of Direct to Consumer apps, upsell, retention, and engagement marketing channels
  • Ability to prioritize and organize effectively
  • Ability to supervise and motivate others
  • Ability to use personal computer and software applications (i.e. word processing, spreadsheet)
  • Ability to create plans, timelines, expense forecasts & process flowcharts


Required Education

  • Bachelor's degree in marketing or related field or equivalent experience


Required Related Work Experience and Number of Years

  • Marketing experience - 7
  • Management experience - 5


PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Knowledge of cable television products and services
Preferred Related Work Experience and Number of Years
CATV experience - 3
WORKING CONDITIONS• Office environment• Travel as required
MCU600 2024-38021 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

What the Team is Saying

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The Company
HQ: Stamford, CT
100,000 Employees
On-site Workplace
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
 
The diversity of experience available within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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