Senior Digital Strategy Manager

Overview:

Responsible for managing the development and communication of the digital strategy across the enterprise.  Collects input and collaborates across the organization (which may consist of multiple Divisions) to inform the digital strategy. Provides short- and long-term digital strategic direction aligned to business goals, including all associated aspects of business transformation as well as the management of small, large, and complex digital business strategy transformations, some enterprise-wide in nature. Defines best practices for user (staff and customer) experience and design.

Primary Responsibilities:

• Shape and influence the vision for our digital experiences, encompassing customer identity & access management, digital servicing, sales and onboarding, by leveraging data-driven insights to influence stakeholder alignment and accelerate strategic initiatives.
• Develop business cases to support new ideas, ensuring alignment with strategic goals and financial viability.
• Lead the evaluation, prioritization, and submission of digital & technology investment requests, ensuring alignment with strategic business objectives and securing funding through the annual Strategic Investment Committee.
• Partner with line of business leaders, finance, technology, and other key stakeholders to perform strategic assessments of digital opportunities
• Monitor competitive developments and market trends to identify emerging opportunities and risks.  Lead discussions with vendors to assess new solutions and innovations.
• Serve as the high-level storyteller for the digital team, crafting compelling narratives and presentations that communicate key initiatives, progress, and outcomes.
• Monitoring digital banking metrics/reporting and analyzing funnel data for improvement opportunities.
• Ensure activities managed adhere to all Digital Banking standards and procedures, including all documentation requirements to protect Bank interests and serve as a reference source.
• Oversee other members of team to ensure consistent approach and alignment of goals.
• Provide training and mentoring to less experienced team members.
• Complete other related duties as assigned.

Education and Experience Required:

Bachelor's degree and a minimum of 7 years’ work experience in digital, marketing, product management, financial, operations and/or project management, or in lieu of a degree, a combined minimum of 11 years’ higher education and/or work experience, including a minimum of 7 years’ work experience in digital, marketing, product management, financial, operations and/or project management

Advanced experience with pertinent excel spreadsheets, PowerPoint presentations, email and file sharing software

Advanced analytical ability, including financial analysis skills
Advanced creative problem-solving skills
Excellent interpersonal skills necessary for business partner relationships within and outside the organization
Strong interpersonal skills

Strong verbal and written communication skills

Experience leading large group sessions

Experience developing strategies and implementing organizational change

Experience managing or leading staff

Education and Experience Preferred:

Master's degree

Experience working on digital technology projects

Experience presenting to and influencing executive management

Previous financial services industry experience

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $115,703.73 - $192,839.55 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.

LocationClanton, Alabama, United States of America