Senior Customer Supply Chain Tech Partner

Working as part of a global team the Customer Supply Chain Tech (IT) Partner is accountable for driving delivery and adoption of Tech solutions across Pharma Customer Supply Chain in their respective regions to realise business value through improved supply chain performance

This role will provide YOU the opportunity to lead key activities to progress YOUR career.  These responsibilities include some of the following:

• The Customer Supply Chain Partner acts as the single point of accountability for the overall delivery of Tech strategies, projects, products and services for supply chain processes and functions to their regions’ Pharma Customer Supply Chains.

Working in and leading matrixed teams as required, the role will:

• Represent Tech on the regional supply chain Leadership teams
• Develop and maintain strong networks and partnerships across internal and external teams, building trusted relationships with regional supply chain business partners
• Work with global Product Management teams to define the supporting Tech strategies that will drive business value into the region and ensure that the regional Tech roadmaps are clearly defined and aligned to the Product Roadmaps and global Tech strategies.
• Capture and prioritise Tech demand for the regional supply chain, develop and progress business cases through approval and support project delivery into the supply chain to ensure effective change management and value realisation.
• Manage performance of Tech products, services and products for the supply chain.
• Act as the escalation point for related issues.
• Ensure Tech risks to supply chain operations are identified and mitigated effectively.
• Work with the supply chain to add value through innovative uses of Tech, be an advocate for and have a deep understanding of the supply chain in order to represent its perspectives in Tech decision making.
• Participate in Agile product delivery and portfolio management for products relevant the regional supply chain
• Share expertise and learnings with other Customer Supply Chain Tech Partners.

 Why you?Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor's degree or related industry experience
• 5+ Years of Industry experience
• Business partnering and relationship management with internal and external Tech and non-Tech stakeholders, influencing, negotiating and gaining sponsorship experience.
• Experience in developing Tech strategies, business cases and programmes of work to deliver the strategy including management of third party service providers 
• Experience in leading Tech change across a matrixed organisation operating across differing time zones, geographies, cultures or time zones with the goal of deploying and integrating Supply Chain Tech and Digital solutions, with external business partners and within an Enterprise scale Agile framework
• Experience in Supply Chain Planning and Management processes including Warehousing and Distribution, Demand Planning and Management, Customer Services
• Experience in Digital, Tech and IT solutions relevant to Customer Supply Chain including SAP ECC / APO / SCM / IBP / C4Hana / Hybris, Microsoft Azure and Power BI

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Experience in Pharmaceutical industry is preferred
• Managing delivery through an Enterprise scale Agile framework
• Performance managing Tech services, risk management techniques and processes and regulatory requirements for Tech systems and their operational support

#LI- GSK

Please visit  GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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