Senior Advisor, Application & Integration Services

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed  and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day. 

This position is available in either our Oakville or London, Ontario office.

As a Senior Advisor, Application & Integration Services, you will be accountable to provide day-to-day task management and distribution of work to others on the team. You participate in weekly team meetings and provide updates on the team’s work progress to management.  By participating in team projects and initiatives, you will act as an advisor to both the team and management who rely on this role for technical guidance to enhance the quality and efficiency of the Technical Services team. In addition, provide guidance and direction to team members on technologies and solutions and review, maintain and provide ongoing improvements to the general environment for all hardware and software.

HERE’S HOW YOU’LL CONTRIBUTE:

• Support a variety of technologies, business departments and systems, and independently resolve problems and pro-actively communicate solutions
• Remain current on IT issues by acquiring and maintaining knowledge of relevant products and initiatives
• Research tools and processes to evaluate their usefulness to departmental and corporate needs
• Support department policies by providing technically accurate solutions to end users within the provided guidelines
• Enhance the quality and efficiency of the Technical Services team by participating in team projects and initiatives
• Ensure the delivery, availability and provide subject matter technical expertise on infrastructure in support of project initiatives
• Investigate and participate as a 3rd level SME in resolution of system problems to ensure maximum availability of the infrastructure and systems
• Review, maintain and provide ongoing improvements to the general environment for all hardware and software
• Provide day-to-day oversight for tasks and distribution of work to others within the team
• Lead and participate in weekly team meetings and provide updates on the team’s tasks and work items to team lead / management
• Provide guidance and direction to the team members on technologies and solutions

HERE’S WHAT YOU’LL BRING:

• 12+ years of practical and technical knowledge required.
• Skills should be specific to Microsoft technology operations.
• Extensive knowledge of Microsoft server and platform products.
• Good level to theoretical skills and knowledge are required base on education requirement.
• Understanding of Wintel technology standards and they must be able to configure infrastructure for fast, secure, reliable solutions
• Knowledge of Microsoft security principles
• Knowledge of 3rd party products but not limited to the following: IBM MQ, OpenText Content Server, Archive Server, RightFax, MS BizTalk, Cloud Technologies
• Ability to diagnose and troubleshoot server and application issues quickly and identify the source of a problem

HERE’S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives 

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada’s Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We’re also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.