Senior Account Manager - BDP/MDU

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

Brightspeed is currently looking for a Senior Account Manager for our Sales and Channel Management – Community Transformations department to join our team! In this role, the Senior Account Manager will be responsible to grow the Multi-Unit Dwelling (MDU) and Single-Family Home (SFH) partnerships through contract acquisition with developers, property managers and builders. The Senior Account Manager will educate developers about Brightspeed products and services and negotiate the best options for securing an agreement for Brightspeed to bring fiber services to new or existing properties. This person must have strong business development, conflict, and funnel management skills. The Senior Account Manager needs to enjoy building long-term relationships and have a demonstrated history of exceeding sales goals. We are offering this person to sit in Arkansas, Texas, or Tennessee. This position will require travel out of state.

Come help us build the best and fastest fiberoptic network in America!

As Senior Account Manager, your responsibilities will include:

• Accountability for meeting and/or exceeding assigned sales objectives and monthly revenue quotas
• Developing and executing hunting strategies to target new MDU and single-family home construction in your territory
• Creating and maintaining a full sales funnel catching every opportunity in your territory
• Building great customer relationships and delivering an excellent end-to-end customer experience
• Responsible for day-to-day sales activity management, funnel activity, territory management, and customer focused sales efforts
• Participating in community and industry-related events to further develop the opportunities to procure new business 
• Leading in both industry knowledge and your territory’s competitive landscape
• Negotiating offers and contracts for building entrance agreements, bulk prices, and marketing agreements
• Working closely with engineers and other cross functional teams to create the best solutions for customers and a seamless customer experience
• Tracking customer fiber builds to ensure the project will hit the first occupancy date and that the customer is informed on project milestones
• Proactively troubleshooting issues and managing quick resolutions of any obstacle

Qualifications

What It Takes To Catch Our Eye! 

• Bachelor’s degree in business, Communications, Marketing, or related experience
• 3+ years of sales or account management experience
• Proven results-driven, professional sales experience
• Requires strong written and verbal communications
• Demonstrated ability to work well under pressure and meet deadlines
• Ability to travel to meet the demands of the job
• Valid driver’s license and acceptable driving record (MVR) 
• Proficiency with Microsoft Office including Word, Excel, and PowerPoint 

Bonus Points For:

• Knowledge of cable, TV, Internet, and/or Voice products and services
• Residential Property management or real estate development 

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Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice