Senior Accessibility Specialist

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Senior Accessibility Specialist in the Digital Accessibility Testing Team , you will execute tests daily and serve as a subject matter expert for the broader team. In addition to testing, you will assist with documentation, training, and collaboration with our partners. You will be passionate about accessibility in the digital space, work independently, and have strong communication skills. You will display a broad knowledge of barriers, along with tools and techniques for overcoming them.
Job Responsibilities:

• Perform all testing activities for initiatives across one or more assigned projects against a robust process with thorough documentation
• Collaborate with our partners by discussing defects and offering solutions ranging from design, entry in a CMS, and high-level code guidance
• Participate in review of standards, tools, and processes
• Create documentation as needed

Required qualifications, capabilities, and skills:

• 3+ years of quality assurance experience (system testing, planning / coordinating test activities, overseeing test case development and defect resolution, use of ALM or JIRA), knowledge of current accessibility standards, and ability to test against them.
• Demonstrate experience driving accessibility in digital, customer-facing programs
• Knowledge of accessibility standards including WCAG 2.1, ADA, Section 508, and the Twenty-First Century Communications and Video Accessibility Act
• Experience in accessibility on all the following platforms, and familiarity with a broad range of others: Web accessibility on Windows and macOS, Web Mobile accessibility on Android and iOS and Native Mobile accessibility, Video and other digital media
• Broad knowledge of digital assistive technologies (i.e. JAWS, NVDA, VoiceOver, TalkBack)
• Experience in WAI-ARIA, HTML, CSS, and JavaScript related to accessibility failures.
• Excellent communication, critical thinking, and creative problem-solving skills required
• Ability to work with a sense of urgency and attention to detail. Ability to work independently, in a team, and with or without direction is imperative
• Bachelor's degree in information technology, Human Computer Interaction, or a related discipline.

Preferred qualifications, capabilities, and skills:

• UAT and/or accessibility testing or developing for accessibility
• Familiar with CMS - AEM a plus.
• Designing for Accessibility experience is plus.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.